EY-posted 2 months ago
Full-time • Senior
Austin, TX
5,001-10,000 employees

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all. The exceptional EY experience. It's yours to build. The position involves end-to-end responsibility for architecting, designing, and implementing Salesforce and/or Microsoft Dynamics Customer Relationship Management (CRM) solutions for EY clients. You will engage with business and technology stakeholders to translate functional business requirements and processes into CRM application functionality, develop application and integration architecture and design, create implementation strategies, and assemble and run implementation teams to deliver client projects. You will also lead business development efforts to grow EY’s CRM business and manage risk in the delivery of quality client services.

  • Architect, design, and implement Salesforce and/or Microsoft Dynamics CRM solutions for EY clients.
  • Engage with business and technology stakeholders to translate functional business requirements into CRM application functionality.
  • Develop application and integration architecture and design.
  • Create implementation strategies, approaches, and plans to meet client timelines.
  • Assemble and run implementation teams to deliver client projects.
  • Engage and collaborate with other EY teams to enable client success.
  • Lead business development efforts to grow EY’s CRM business.
  • Lead and direct teams of professionals by providing constructive feedback and coaching.
  • Develop and maintain long-term client relationships and networks.
  • Manage risk in the delivery of quality client services.
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, Accounting, Finance, or a related field and 8 years of experience (5 years must be progressive, post-baccalaureate work experience), or a Master’s degree in the same fields and 7 years of work experience.
  • 7 years of experience as a member of a business and technology transformation team participating in all project life cycle phases.
  • 6 years of experience working on medium to large sized operations and technology change initiatives or system implementations.
  • 7 years of experience with Salesforce or Microsoft Dynamics, or 6 years with a certification in the associate CRM technology.
  • 3 years of experience in financial services, specifically in banking, capital markets, wealth management, private equity, or insurance.
  • 6 years of experience in Agile methodology.
  • Comprehensive compensation and benefits package.
  • Base salary of $194,665.00 per year.
  • Medical and dental coverage.
  • Pension and 401(k) plans.
  • Wide range of paid time off options.
  • Flexible vacation policy.
  • Time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence.
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