IT Administrator

Rentvine•Estero, FL

About The Position

The IT Administrator is responsible for operating and supporting Rentvine’s IT environment with a focus on endpoints, identity, collaboration tools, email security, and office IT systems. This role partners closely with the Security and DevOps teams to ensure systems are secure, reliable, and easy for employees to use. This role will also drive and support aspects of our SOC2 certification program.

Requirements

3–6 years of experience in IT administration or IT operations
Strong experience managing macOS endpoints (Windows familiarity a plus)
Hands-on experience with MDM tools (Jamf, Kandji, Intune, or similar)
Experience administering Google Workspace, including Gmail and Google Drive
Familiarity with endpoint and email security tools
Experience supporting SaaS-based environments
Strong organizational, documentation, and communication skills

Responsibilities

Own the full lifecycle of company-issued laptops (primarily macOS, limited Windows)
Maintain accurate IT asset inventory (assigned, spare, retired devices)
Manage zero-touch device provisioning using Apple Business Manager in conjunction with the company’s MDM solution
Coordinate laptop ordering, shipping, replacement, and recovery
Ensure devices are enrolled, compliant, and properly decommissioned
Administer and operate the company’s MDM solution Rippling
Enforce device security baselines (encryption, OS version, screen lock)
Deploy and maintain endpoint security agents using the company’s endpoint security tooling
Monitor device health and endpoint security status
Partner with Security on endpoint-related incidents and audits
Serve as the primary administrator for Google Workspace, including: Gmail administration (mail flow, security controls, spam and phishing protection) Google Drive administration (sharing policies, access controls, external sharing) User, group, and organizational unit management Application access and SSO integrations
Administer and operate email security tooling integrated with Google Workspace, including alert review, message remediation, and user support
Enforce Google Workspace security baselines (MFA, OAuth app controls)
Support data access, retention, and eDiscovery requests as directed by Security, Legal, or HR
Troubleshoot Google Workspace and email-related issues for end users
Execute onboarding and offboarding through the company’s HR and IT automation platform
Manage user access across Google Workspace, Slack, and core SaaS tools
Ensure timely provisioning and deprovisioning of accounts and devices
Handle account suspension, data transfer, and device recovery during offboarding
Maintain a catalog of all software and SaaS applications in use
Run the software request and approval process
Track licensing, renewals, and usage
Review and manage third-party and OAuth app access in Google Workspace
Manage and maintain basic office IT infrastructure, including: Office firewall Network switches and wireless access points Network-connected printers and peripherals
Perform basic configuration, troubleshooting, and updates
Monitor availability and escalate issues to vendors or service providers as needed
Coordinate with internet service providers (ISP) and managed network vendors
Ensure office network equipment aligns with company security standards
Provide Tier 1–2 IT support for employees (devices, access, software)
Troubleshoot endpoint, identity, SaaS, email, and office IT issues
Create and maintain IT documentation and standard operating procedures
Coordinate with external vendors or managed service providers as needed
Work closely with the CISO to implement security policies and controls
Partner with DevOps on identity, access, and automation touchpoints
Support compliance initiatives by maintaining clean IT, device, email, and access posture