IT Administrator

Arauco • Dunwoody, GA

1d • Onsite

About The Position

Looking for a rewarding career with a company that values people, growth, sustainability, and teamwork? Join our Atlanta team as an IT Administrator!

This role is fully onsite, located at our Corporate Atlanta office.
 

Requirements

• Bachelor’s degree in Computer Science, Cybersecurity, IT Management or another related field required
• Computer troubleshooting knowledge and skills including MS active directory, current Windows desktop and server operating systems, knowledge of HP switches, phone systems (mobile and landline)
• Ability to keep up to date with new and emerging technologies.
• Good written and verbal communication, with a strong customer service, and ability to work as a team and unsupervised.
• Great attitude with professionalism to support high end office with directors and managers.

Nice To Haves

• Working knowledge of VMWare ESXi environment operations and maintenance, Cisco and HP switches, software, phone systems (mobile and landline) experience preferred

Responsibilities

• Owns the day-to-day operation of all Information Systems and all IT Infrastructure at the Atlanta office.
• Work with Corporate IT to maintain local network and infrastructure.
• Maintains Servers (physical and virtual), switches, printers and copiers, local phone system, and other in-house devices, as well as security camera system, NVR server, and any remote viewing stations and remote viewing software..
• Support office 365 for all staff.
• Install and support corporate antivirus software and ensure deployment and functionality of any security utilities or patches deemed appropriate by corporate security.
• Create and maintain user accounts in a Microsoft Active Directory environment.
• Support windows workstations and windows servers both physical and virtual.
• Setup and support all company owned mobile devices and mobile applications (email, SAP Concur, MS Multifactor Authentication, etc.)
• Provide training for all new hardware and software that is used on site and perform network orientations for new hires at responsible sites.
• Responsible for maintaining server room environment (climate control systems, PDU, and backup power systems – generator and UPS’)
• Respond to IT requests through corporate IT helpdesk software and document all IT hardware/software changes.
• Work with IT vendors and contractors for warranty hardware repairs.
• Backup of all servers and owns the responsibility for operating and maintenance onsite and cloud corporate backup systems.
• Provide technical assistance and troubleshooting for all users when required.
• Provide after-hours support by participating in after-hours on-call rotation.
• Budgeting for new/used hardware and software and licenses.

Benefits

• An attractive compensation package with either bonus or profit/gain sharing eligibility for every role
• Health plans with options that meet your needs, including a wellness program, gym reimbursement, and additional benefits such as pet insurance, legal insurance, employer-paid and voluntary life insurance, and more
• Paid maternity and paternity leave, a competitive vacation package, and company and floating holidays designed to support your work-life balance
• Retirement planning options, including generous employer contributions
• Opportunities to learn and develop, including a tuition reimbursement program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level