IT Administrator - AV and Asset Management

ISN Software Corporation•Dallas, TX

12d•Onsite

About The Position

The AV & Asset Management Administrator plays a critical role in managing and supporting audio visual systems across all ISN office locations. This position also directly manages the lifecycle and inventory of all IT and AV assets throughout the organization. The AV Specialist ensures seamless operation of AV technologies in conference rooms, training spaces, and shared environments, while maintaining accurate asset records and promoting responsible equipment usage.

Requirements

3+ years’ experience in AV support and asset management
Experience with AV systems including projectors, displays, microphones, speakers, cameras and control systems
Experience with AV platforms and technologies such as Zoom Rooms, Microsoft Teams Rooms, Shure, Logitech and Crestron
Proficiency in troubleshooting AV hardware and software issues
Familiarity with asset management platforms and inventory tracking tools
Experience with asset lifecycles including procurement, deployment, maintenance, and retirement
Able to regularly lift and move up to 30lbs

Responsibilities

Maintain centralized inventory of all IT and AV assets across the organization
Troubleshoot AV issues in conference rooms, training spaces, and shared environments
Collaborate with vendors for AV installations, upgrades, and repairs
Understand and implement Microsoft Teams centric AV solutions, including licensing
Regularly travel to other ISN offices (domestic and international) to perform audio visual and asset management related tasks
Support ISO 9001 and ISO 27001 compliance through asset and AV management practices

Benefits

100% company-paid monthly insurance premiums for employees and dependents
Medical, Dental, Vision, and Life Insurance
Employee assistance program
4% retirement matching
Long-Term & Short-Term Disability Coverage
Paid time off
0-1 year – 15 day (pro-rated first year)
1-5 years – 20 days
5-10 years – 25 days
10+ years – 30 days
Holidays – 13 paid holidays
Monthly cell phone reimbursement
Complimentary parking space or monthly reimbursement for DART public transportation
Team-building activities and events, including quarterly kick-off meetings and community volunteer day
Matching charitable gift program
Professional development & training opportunities
Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health
Business casual, jeans allowed
All benefits are subject to change with notice to the employee