IT Admin Level 2

American Rheinmetall•Auburn Hills, MI

About The Position

American Rheinmetall is a leader in the design, development, and production of advanced tracked and wheeled vehicles, vehicle systems, and critical components that support U.S. military modernization. Our expertise spans electronic and mechanical systems, fabricated structures, armored products, rubber solutions, and track systems, delivering reliable innovation to both defense and commercial markets. As part of the global Rheinmetall family, we combine proven heritage with forward-looking technology to provide solutions that defend and feed the world. Job Summary : The IT Administrator II is responsible for the identification, implementation, and security of effective and reliable information technology systems to maximize business productivity for all business units. They would also be responsible for supporting engineering and development software support Essential Functions : · Work with IT management to ensure the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions. · Maintain software and hardware systems that integrate all company software, hardware and telecommunication systems and ensures optimal uptime performance. · Inventory management including company hardware, and software licensing tracking. · Familiarity with a Windows/AZURE Active Directory environment including user, group and licensing · Provide support to Engineering Systems applications as required. · Provide Help desk support for software and hardware related issues to all group users and escalating issues as necessary. · Assists with research and evaluation of new technologies, techniques, threat control and best practices to optimize efficiency and usability and minimize vulnerabilities. · Creates, organizes, and updates documentation of IT processes, policies, licensing and systems · Presents IT equipment and policy training to staff as required. · Windows and ESX Server management including but not limited to networking, disk management, security, AV and vulnerability management, and other IT administrative functions. · Monitor system performance, analyze and detect issues related to network, servers, and other related IT issues as they relate to established standards. Also recommends any enhancements to improve operations for increased stability and system capabilities. · Performs any software or hardware improvements and customized upgrades to adapt exists programs to meet user and business requirements. · Assists with onboarding of new users including collecting requirements, setup and deployment. · Support Engineering and Development software to ensure digital thread continuity. Supervisory Responsibility : None

Requirements

Familiarity with imaging software.
Familiarity with general networking knowledge (TCP/IP, subnets) and wireless technologies.
Knowledge of various hardware and software products, including ERP, JIRA, GIT, etc.
Technical experience in Local Area and Wide Area Networks, wireless network technologies
Windows Client and Server knowledge
Microsoft Power Apps knowledge
Excellent interpersonal and good communication skills
VMWare usability and knowledge
Patience while supporting users and managing multiple project demands
Ability to learn new technologies, and work independently to meet performance expectations
Excellent project management skills, including knowledge of Microsoft Project software
Ability to be on-call to ensure optimal up-time for company systems, including early mornings, nights or weekends as needed
A bachelor’s degree in information technology, Information Systems, Computer Engineering or Cybersecurity or equivalent experience
3 years minimum experience working in an Information Technology department
Experience in information systems selection and implementation processes
Experience with, but not limited to, MS Exchange Administration, Cisco, Meraki, Active Directory, FortiGate VPN, SharePoint, SQL, AZURE, VOIP, Antivirus technologies
Experience with Engineering Applications (IBM, TC, CAD, PLM)
Experience in documenting processes and work procedures
Experience using and supporting Microsoft Office including Word, Excel, PowerPoint and Outlook
Experience developing and implementing IT organizational policies
Experience supporting Apple phones and devices including multifactor authentication (MFA)
Must undergo and meet company standards for background check, employment verification, reference checks and controlled substance testing.

Nice To Haves

Cyber-Security knowledge a plus
Knowledge of NIST-171 cybersecurity requirements
CISSP or equivalent security certification a plus
Ability to gain USG Clearance a plus
IT Industry certifications a plus (A+, Network+ or SEC+)

Responsibilities

Work with IT management to ensure the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions.
Maintain software and hardware systems that integrate all company software, hardware and telecommunication systems and ensures optimal uptime performance.
Inventory management including company hardware, and software licensing tracking.
Familiarity with a Windows/AZURE Active Directory environment including user, group and licensing
Provide support to Engineering Systems applications as required.
Provide Help desk support for software and hardware related issues to all group users and escalating issues as necessary.
Assists with research and evaluation of new technologies, techniques, threat control and best practices to optimize efficiency and usability and minimize vulnerabilities.
Creates, organizes, and updates documentation of IT processes, policies, licensing and systems
Presents IT equipment and policy training to staff as required.
Windows and ESX Server management including but not limited to networking, disk management, security, AV and vulnerability management, and other IT administrative functions.
Monitor system performance, analyze and detect issues related to network, servers, and other related IT issues as they relate to established standards. Also recommends any enhancements to improve operations for increased stability and system capabilities.
Performs any software or hardware improvements and customized upgrades to adapt exists programs to meet user and business requirements.
Assists with onboarding of new users including collecting requirements, setup and deployment.
Support Engineering and Development software to ensure digital thread continuity.