ISP QA/QC Coordinator

TEKsystems•Rosemount, MN

3d•$25 - $32•Onsite

About The Position

We are seeking a detail-oriented and proactive QA / QA Lead to oversee Inside Plant (ISP) quality assurance operations within a high-performance data center environment. This role ensures that fiber installations, documentation, and construction practices meet rigorous standards for reliability, scalability, and compliance. You will lead daily audits, train teams on best practices, and manage project documentation using ACC software. Key Responsibilities Conduct daily QA audits of fiber installations, routing, labeling, and termination within the ISP environment Utilize ACC (Advanced Construction Controls) software for real-time documentation, issue tracking, and project updates Summary of Position: The QA/QC Coordinator will create, supervise and maintain quality management policies and procedures by project standard requirements. The QA / QC Coordinator will ensure the adherence to project specific specs and assist in coordinating the daily operational activities, to maintain and develop agreed organizational performance plans within agreed budgets. Duties And Responsibilities • Monitors in-house installation teams as well as subcontract actions for contract compliance, monitors risk and contributes suggestions for risk mitigation • Facilitates a culture of continuous process improvement among management team, providing resources and collaborating to implement processes that are streamlined and compliant • Document control including document management systems • Prepare QA plans for various field construction activities • Conduct quality assurance inspections • Perform quality audits of on‐site construction activities • Safety training was required by position • Paperwork filing and maintenance as needed

Requirements

Able to communicate technical information to field personnel as well as management
Must have good verbal and written communication skills
Technical efficiency & knowledge of Microsoft Word, Excel, and PowerPoint
Strong understanding of fiber optic cabling standards (TIA/EIA, BICSI, etc.) and ISP infrastructure
Experience with QA/QC processes in data center or telecom environments
Proficiency in ACC or similar construction/project documentation platforms
Ability to interpret technical drawings, schematics, and installation plans
Excellent organizational and documentation skills
Strong communication and leadership abilities for team training and cross-functional coordination
Familiarity with safety standards and compliance requirements (OSHA, NEC, etc.)

Nice To Haves

Prior experience in QA/QC
Prior working experience in telecommunications industry
BICSI Technician or Installer
FOA Certified Fiber Optic Technician (CFOT)
OSHA 10/30
PMP or similar project coordination experience (for lead roles)

Responsibilities

Conduct daily QA audits of fiber installations, routing, labeling, and termination within the ISP environment
Utilize ACC (Advanced Construction Controls) software for real-time documentation, issue tracking, and project updates
Monitors in-house installation teams as well as subcontract actions for contract compliance, monitors risk and contributes suggestions for risk mitigation
Facilitates a culture of continuous process improvement among management team, providing resources and collaborating to implement processes that are streamlined and compliant
Document control including document management systems
Prepare QA plans for various field construction activities
Conduct quality assurance inspections
Perform quality audits of on‐site construction activities
Safety training was required by position
Paperwork filing and maintenance as needed