ISP/OSP Specialist – Guam
About The Position
More About the Role: The Defense & Intelligence Group of Leidos has an opening for the Navy’s Service Management, Integration and Transport (SMIT) Outside Continental United States (OCONUS) ISP/OSP Specialist in Guam. The SMIT contract will provide secure end-to-end Information Technology (IT) services to more than 400,000 hardware devices and 600,000+ users at over 1,600 Continental United States (CONUS) sites and over 82 OCONUS site across Asia, Europe, and the Middle East; constituting one of the largest combined networks in the world. Under the OCONUS Piers portion of the contract, the Leidos team will provide pier side connect/disconnect service, network administration, and fiber optic cable repair supporting US Navy vessels arriving and departing from piers in Europe, the Middle East and Asia. This position will be responsible for maintaining fiber optic cables in support of the OCONUS Piers program in the Far East region. This includes providing connect/disconnect services to the vessels when arriving and departing from port. Candidates will be expected to respond to requests to provide connect/disconnect services within the required service target as well as the testing, cleaning, maintenance, and repair of Navy Umbilical Cable Assemblies (UCAs). Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues. This position may require the candidate to travel to other regional locations to repair UCA cables. What You'll Get to Do: The qualified candidate will provide connect/disconnect service to all vessels arriving or departing from their assigned location.
Requirements
- Requires High School Diploma or equivalent and 1-3 years of prior relevant experience in the Information Technology Field.
- U.S. Citizenship and an active Secret Clearance is required for this position.
- Must be able to obtain a 8570 IAT Level II (Security+, CCNA Security, etc.)
Nice To Haves
- Additional preference will be given to individuals who possess both a network certification (CCNA, Network+, JNCIA, etc.) and fiber cabling certification from BICSI, FOA, or ETA International.
- Previous experience either in the military or as a contractor supporting pier side connect/disconnect service using either UCA or WPCS solutions.
- Experience with ISP/OSP Fiber Cabling.
- Experience with Computer Hardware and Troubleshooting.
- Possess knowledge of troubleshooting point to point connections.
- Microsoft 365 knowledge and experience.
Responsibilities
- Operate tools and equipment (including necessary protective equipment) required to repair and maintain UCA fiber optic cables.
- Conduct testing of UCA cables at required intervals to ensure the necessary supply of available fully operational UCAs is maintained.
- Update UCA status in the UCA tracker for the assigned region.
- Track planned arrival and departure of vessels at assigned piers and respond within the required service target to provide connect/disconnect service.
- Track daily activities in the approved ticketing system.
- Assist in the development and update of standard operating procedures (SOPs) for connect/disconnect services, fiber optic cable testing, and fiber optic cable repair for the assigned region.
- Travel to other locations within the assigned region to conduct maintenance and repair of UCA cables.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
