ISO Success Manager (Hybrid)

Enova International • New York, NY

11h • $27 - $38 • Hybrid

About The Position

As an ISO Success Manager, you will be the member of The Independent Sales Organization (ISO) team responsible for developing and maintaining relationships with small business owners across North America. The ISO team takes great pride in educating our merchants on the best lending options for their business.

Requirements

• 2+ years of experience in sales support or operations
• Proven work experience as a sales support specialist, sales support associate, or in operations support
• Understanding of sales principles and customer service practices
• Demonstrated ability to assist sales teams with any additional work as needed with a can-do attitude
• Attention to detail is necessary, as well as being a people person with excellent interpersonal and business relationship skills
• Excellent verbal, written communication, and presentation skills
• Strong organizational skills with the ability to manage multiple projects simultaneously
• Considerable interpersonal skills are mandatory, including the ability to establish and maintain effective working relationships with others
• Strong analytical skills with the ability to oversee and manage salesforce.com renewal forecast, helping the team manage all renewal opportunities appropriately

Responsibilities

• Manage Enova’s long tail ISOs
• Provide Partner and Customer Support during the sales process by requesting the necessary documents to complete the loan application process
• Manage and track sales pipelines
• Input operational and underwriting cases and manage case process until completed
• Provide coverage for Account Managers by managing their partners requests and opportunities
• Provide Partner assistance through email, slack messaging and phone calls
• Educate Partners on updates to product and process
• Stay up to date with new products, features and policy launches and ensure sales process is in line with updates
• Learn to be an expert in the OnDeck Operations Sales Process, including loan operations, underwriting/risk, closing and fraud

Benefits

• Health, dental, and vision insurance including mental health benefits
• 401(k) matching plus a roth option (U.S. Based employees only)
• PTO & paid holidays off
• Sabbatical program (for eligible roles)
• Summer hours (for eligible roles)
• Paid parental leave
• DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
• Employee recognition and rewards program
• Charitable matching and a paid volunteer day…Plus so much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed