ISG Analyst 1 or 2

Louisiana State University

3d

About The Position

Pennington Biomedical Research Center, a world-renowned academic research institute of Louisiana State University, is seeking an ISG Analyst 1 or 2 in Computing Services. This position will be responsible for collecting, analyzing, and interpreting data to identify trends, evaluate performance, and support decision-making across Information Services and related departments. The ideal candidate possesses strong technical and communication skills, can manage multiple priorities, and works effectively in a fast-paced, collaborative environment. As an ISG Analyst, you will play a key role in ensuring data integrity, preparing executive-level reports, and contributing to the development of business strategies and technology solutions that drive organizational success.

Requirements

• Bachelor's degree in Computer Science or related field preferred.
• IT Analyst 2 requires 3 - 5 years of experience in an IT related position.
• Extensive experience in the Microsoft Windows ecosystem, including many of the following: Windows Server, Windows 7/10, Active Directory, Group Policy, DNS, DHCP, NPS, IIS, SCCM, WSUS, RDS, CIFS.
• Significant experience working with Server and Network hardware in a data center environment and related power/copper/fiber infrastructure management.
• Proficiency in system design, database management, and enterprise software.
• Effective communication skills for working with both technical and non-technical stakeholders.
• Familiarity with project management and agile methodologies.

Nice To Haves

• Experience in one or more of the following: Commvault Simpana or other enterprise tape backup environment, network security, router, firewall, and switch administration (especially Cisco and Juniper), Linux/LAMP administration, Office 365 administration, phone systems (PBX), remote desktop environments, Enterprise Network Storage (especially NetApp CDOT or Nimble), 802.11 Wireless/WiFi

Responsibilities

• Configure and maintain server operating systems (primarily MS Windows Server) and related applications and services.
• Configure, install, and maintain server and network hardware, included related power and cabling infrastructure.
• Monitor device and network service availability and performance., analyze logs, diagnose and resolve outages and impairments.
• Configure and manage virtualization environment and enterprise network storage.
• Administrative responsibility for enterprise tape backup environment.
• Perform backups, regularly test restore operations, rotate tapes, and maintain backup targets.
• Assist in backup-related hardware and software installation and upgrades.
• Assist with hardware and software procurement.
• Recommend, evaluate, and help to develop specifications and solutions.
• Function as tier 2 support escalation path for cases referred and managed by Help Desk.
• Other duties as assigned.

Benefits

• Pennington Biomedical Research Center offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
• Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance.
• Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level