The Technical Lead role at Nissan's Franklin, TN Americas’ Headquarters combines responsibilities of a business/technology analyst and a technical/process lead. This role requires expertise in specific technologies, solutions, and/or business applications, acting as an internal consultant to investigate processes, technology, cost, and strategy. The Technical Lead identifies options for improving and innovating the business using Information Systems and Technology. They will work with business users in the Contest and Incentive Management team to define IS needs and translate them into requirements for technology teams. The role involves coordinating and overseeing application development, maintenance, and production support by multiple IT vendors, and serving as a liaison between business and technical teams. The Technical Lead will also act as a functional subject matter expert for the maintenance and enhancement of the Vehicle Incentive Management System product, with a focus on sales audit functions, and will review and approve analyses and solutions from IT vendors. The position requires strong analytical, technical, managerial, and interpersonal skills to effectively communicate technical systematic issues to management and peers. The individual will work independently with business users to define concepts, support business users in creating business cases by defining system needs and estimating high-level costs and resource requirements, and challenge assumptions where necessary. They will also support application development within a product team following agile-scrum processes, including application testing, and lead troubleshooting for critical application downtime or functionality loss. The role demands the ability to manage multiple initiatives simultaneously and execute work independently, escalating to management when appropriate. Excellent verbal and written communication skills are essential for interacting professionally with diverse groups, executives, managers, and subject matter experts.
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Job Type
Full-time
Career Level
Senior
Number of Employees
5,001-10,000 employees