IS Product Owner/Program Manager

The University of Chicago Medicine•Chicago, IL

1d•Hybrid

About The Position

Join one of the nation’s most comprehensive academic medical centers, UChicago Medicine, as an IS Product Owner/Program Manager. We’re seeking a visionary IT Product Owner who is energized by transforming healthcare through innovation and thrives at the intersection of strategy, collaboration, and execution. In this high-impact enterprise role, you will translate complex clinical and technical needs into bold, actionable product strategies, champion quality improvement initiatives, and deliver scalable, reliable solutions that measurably elevate patient care, staff experience, and operational performance. Partnering closely with operational stakeholders, and collaborating with clinical application and infrastructure teams, you will drive seamless integration and workflow optimization across our environment. You will lead the vision and delivery of our Smart Hospital Platform, advancing AI-powered ambient intelligence, two-way audio and video, and computer vision technologies that redefine care delivery. Through virtual nursing and tele-sitting capabilities, you will empower teams to proactively identify patient safety risks, reduce care delays, ease nursing workload pressures, and enhance the overall patient experience; while improving clinical outcomes. Leveraging clinical and operational data, you will also enable value stream mapping, advanced analytics, and enterprise-wide quality improvement initiatives that position our organization at the forefront of digital healthcare innovation. This position will be flexible with work-from-home opportunities and the requirement to come onsite to our site locations around Chicagoland as needed. You will need to be based in the greater Chicagoland area. The IS Product Owner/Program Manager manages multiple related projects and/or work streams within a product/program at the milestone level with supporting details managed by the project teams. Identifies and manages interdependencies within and across projects with the program. Facilitates teams that include all levels of the organization. Builds strong relationships with senior executives in both IT and business partners. Leads program governance teams through complex reviews, facilitates decision making.

Requirements

10 - 12 years of previous experience
In depth knowledge of integrated health care systems, technologies, and platforms
Significant experience with multiple project and portfolio management
Bachelor’s degree in a technical or healthcare field
Experienced in vendor contracting and management.MS Project, Word, Excel, PowerPoint

Nice To Haves

MS/MBA
CPHIMS certification
Multiple project management methodologies and software development cycles (Waterfall/Kanban/Agile)

Responsibilities

Program Management and Execution
Integrates expert knowledge of PMLC with insights and knowledge across the enterprise.
Manages multiple projects (with support of the PMO) and/or work streams within a program at the milestone level with supporting details managed by the project teams.
Planning (Initiation and Definition) – creates and manages all components of the initiation phase; including but not limited to project kickoff, stakeholder identification and analysis, risk assessment, schedule creation, budget creation, and resource identification.
Project Execution (Design, Build, Test/Train, Go Live) – manages all components and deliverables of project execution including but not limited to solution design, implementation, test planning and execution, training planning and execution, cutover and go-live.
Project Closure – manages all components of project closure including production turnover, lessons learned, and overall close out.
Monitoring and Control – Drives resolution of all project risks, action items, status reporting, scope and schedule, financial and budget establishment and reporting, meeting facilitation, vendor engagement, change management, and project resources.
Analytical Thinking and Problem Solving
Thinks strategically using data to drive decisions and solutions.
Demonstrates understanding of business operations for multiple departments or operational areas.
Develops and manages program and project budgets and other financial aspects of the work they are overseeing (e.g., forecasting, estimating).
Understands the business case process and maintains a business case for the programs/projects they are managing.
Understands the vendor contracting processes and participates in the negotiation of contracts for goods and services.
Understands how to gather information and conduct analysis to gain a full understanding of issues and problems, including root cause identification.
Anticipates functionality/system/application problems based on experience.
Identifies and escalates issues immediately and drives them to conclusion.
Communication and Formal Status Reporting
Adept at facilitating executives
Excellent executive message development and presentation skills.
Manages challenging group dynamics to achieve positive business outcomes.
Conveys difficult messages with empathy and concise rationale.
Has a high level of self-awareness as well as awareness of other’s emotions.
Identifies others’ communication styles and tailors messages accordingly to achieve desired results consistently.
Communicates to diverse audiences so that information is credible, digestible, and easily understood.
Relationship Building and Management
Leads teams to find solutions to complex problems, and delivers pragmatic solutions aligned to customer needs.
Skilled at identifying stakeholders and building a complex stakeholder management plan.
Provides definitive points of view and recommendations on program needs/risks.
Works with teams and stakeholders to create new value for customers.
Partners with stakeholders up to the ‘C’ level to support their decision-making processes; challenges thinking to ensure accountability and good stewardship.
Skilled in vendor management