Key Responsibilities Lead team responsible for support for Diagnostic and Medical Imaging systems including: Epic Radiant, Epic Cupid, Radiology PACS, Cardiology PACS, Vendor Neutral Archive, Dental Imaging, Ophthalmology Imaging, Cardiac Systems (ECG Management, Device Management), Radiation Oncology (Treatment Planning and Record and Verify Systems) Coordinate system upgrades, migrations, and lifecycle planning across all supported platforms. Maintain high availability, performance, and data integrity of Diagnostic and Medical Imaging systems Collaborate with service line leaders to align IT services with clinical workflows. Manage vendor relationships for Diagnostic and Medical Imaging system technologies. Lead incident response and root cause analysis for system-related outages and performance issues. Supervise team of analysts and engineers; oversee staffing, onboarding, performance management, and professional development. Maintain documentation for system architecture, workflows, and support procedures. Support compliance with HIPAA, FDA, and other regulatory and accreditation requirements. Participate in systems planning for areas of responsibility Participate in the budgeting and procurement process for areas of responsibility Technical Skills & Knowledge Understanding of server architecture (Windows and Linux environments). Understanding of cloud architecture (Azure, AWS, or equivalent). Understanding of networking principles (TCP/IP, VLANs, VPNs) and troubleshooting connectivity. Understanding of IT security principles, including encryption, access control, and vulnerability management. Understanding of ITIL principles. Knowledge of storage systems for large imaging datasets (SAN/NAS, object storage). Understanding of disaster recovery and high-availability design for clinical systems. Understanding of HL7, DICOM, FHIR and IHE standards for interoperability. Minimum Qualifications: Equivalent to Bachelor's degree in Computer Science, Business Administration, or a related field required. A combination of computer related technical training and successively increasing information systems management responsibility may substitute for a degree. Four years of progressively responsible, related work experience, including project supervisory experience, to ensure familiarity with directing all activities relating to software and systems applications. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Work is performed in typical office environment. Provides direct supervision to a team of full-time employees. Supervision includes interviewing, hiring decisions, preparing performance evaluations, and recommending personnel action.
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Job Type
Full-time
Career Level
Mid Level
Industry
Hospitals