Irrigation Technician

Florida Pest Control•Orlando, FL

About The Position

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Irrigation Specialists do? Functions include, but are not limited to the following: This individual is responsible for servicing irrigation repairs, irrigation maintenance and irrigation installations. They must be able to manage an assigned pool of customers by providing quality and consistency of customer service delivery. This role requires the individual be self-motivated, constantly seeking to build strong relationships with customers and employees, keep customers educated in regards to their lawn, irrigation, pest control, and termite problems, be able to come up with solutions to customers concerns, be pro-active in recognizing potential difficulties, and be creative in bringing in new accounts. Maintain a professional appearance and provide a positive company image to the public. Inspect property to identify irrigation problems such as triangulation, head to head coverage, matched precipitation and cultural problems in landscape ornamentals and turf grass. Understand directions, be able to read a map book, and route scheduled and/or assigned stops effectively and efficiently. Maintain customer accounts by performing scheduled services dutifully and timely. Present and sell company products and services to current and potential clients. Follow up on new leads and referrals resulting from field activity. Identify sales prospects and contact these and other accounts as assigned. Develop and maintain sales materials. Attend scheduled appointments dutifully and timely. Demonstrate excellent customer service practices as defined by company standards. Prepare presentations, proposals, and sales contracts to existing and potential customers. Establish and maintain potential and current client relationships. Prepare paperwork to certify and maintain performed services. Maintain account services through quality checks, service calls, and follow ups. Identify and resolve client concerns in the field, and defer all unresolved issues to management. Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff. Must be able to lift at least 50 pounds. Must be able to drive a company vehicle safely and courteously. Follow all labels. Only use and apply products as directed. Must stay compliant with all company and state/federal safety standards. Report any damage due to services, additional concern, or unsuccessful treatment to management. Properly maintain vehicles and equipment, and keep clean at all times. Participate in training events such as seminars, rallies and other meetings. Provide on-the-job training to new irrigation specialists, and service consultants. Assist other irrigation specialists with their routes, as needed. Perform other various duties as assigned.

Requirements

High school diploma or GED
Basic reading, writing, arithmetic, and communication skills are a must.
Technicians must have the ability to work dutifully without constant supervision.
Must be able to compose concise and persuasive verbal and written explanations of work performed and observations.
Strong interpersonal skills are required.
Must be able to speak, and communicate in English.
Must meet company drug screen and background check requirements.
Must be capable of learning and building rapport with customers.
Necessary characteristics include but are not limited to, being friendly, professional, paying attention-to-detail, and taking pride in your work.
Ability to obtain all state licenses required to perform the role
Ability to follow established procedures and practices
Commitment to all health and safety guidelines
Must possess a valid driver’s license and pass motor vehicle record search
Must pass pre-employment background screen
The work requires strenuous physical exertion and the employee may be required to drive, stand, walk, bend, climb, kneel and crouch for extended periods of time, as well as see, talk, hear and use hands and arms to grasp, handle, reach and feel.
Ability to lift up to 50 lbs.

Responsibilities

Servicing irrigation repairs, irrigation maintenance and irrigation installations.
Manage an assigned pool of customers by providing quality and consistency of customer service delivery.
Build strong relationships with customers and employees
Keep customers educated in regards to their lawn, irrigation, pest control, and termite problems
Come up with solutions to customers concerns
Be pro-active in recognizing potential difficulties
Be creative in bringing in new accounts.
Maintain a professional appearance and provide a positive company image to the public.
Inspect property to identify irrigation problems such as triangulation, head to head coverage, matched precipitation and cultural problems in landscape ornamentals and turf grass.
Understand directions, be able to read a map book, and route scheduled and/or assigned stops effectively and efficiently.
Maintain customer accounts by performing scheduled services dutifully and timely.
Present and sell company products and services to current and potential clients.
Follow up on new leads and referrals resulting from field activity.
Identify sales prospects and contact these and other accounts as assigned.
Develop and maintain sales materials.
Attend scheduled appointments dutifully and timely.
Demonstrate excellent customer service practices as defined by company standards.
Prepare presentations, proposals, and sales contracts to existing and potential customers.
Establish and maintain potential and current client relationships.
Prepare paperwork to certify and maintain performed services.
Maintain account services through quality checks, service calls, and follow ups.
Identify and resolve client concerns in the field, and defer all unresolved issues to management.
Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
Follow all labels. Only use and apply products as directed.
Stay compliant with all company and state/federal safety standards.
Report any damage due to services, additional concern, or unsuccessful treatment to management.
Properly maintain vehicles and equipment, and keep clean at all times.
Participate in training events such as seminars, rallies and other meetings.
Provide on-the-job training to new irrigation specialists, and service consultants.
Assist other irrigation specialists with their routes, as needed.
Perform other various duties as assigned.

Benefits

Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility