Irrigation Office Assistant

Spring-Green Enterprises & Subsidiaries•Plainfield, IL

22d•$17 - $19•Onsite

About The Position

Superior Irrigation LLC ( an affiliate of Spring-Green Enterprises) is looking for an experienced, enthusiastic, and motivated Irrigation Office Assistant. This is a full-time, seasonal position (March - October) at our Plainfield, IL location. Wage range for this position will be $17 - $19 / an hour based on experience. We offer Competitive benefits including; Health, dental, vision, life and disability insurance coverage 401(k) Participation Paid Holidays and PTO Under the direction of the Irrigation Office Manager, performs a variety of general office duties related to inbound and outbound customer communication, appointment scheduling, technician scheduling, correspondence, maintenance of customer databases and other general office duties. Provides general administrative support for Irrigation office functions.

Requirements

High school diploma or general education degree (GED) preferred; some college coursework in office systems/management or related subject preferred.
One to three years’ experience working in an office, customer service or related field required.
Valid driver’s license with good driving record.

Nice To Haves

Experience working in an irrigation office preferred.

Responsibilities

Provide a high level of service to customers answering phones, responding to voicemails and emails as soon as possible within one business day, ensuring appointments are scheduled and documentation of customer contact is logged and tracked.
Make outbound customer calls to schedule customer appointments for service taking into account location and routing for jobs.
Effectively communicate with the customer in a courteous and professional manner always treating customers with respect.
Assist in preparing daily job schedules and customer invoices for distribution to field technicians.
Maintain contact with field personnel to stay on track with daily appointments.
Maintain accurate customer account records, process and file customer invoices.
Provides clerical support in maintaining irrigation inventory on the real green database.
RPZ- print invoices and coordinate with plumbers to complete RPZ certifications.
Ensure paperwork is processed correctly for customer billing.
Participates in ongoing training opportunities to stay current on all applicable laws and training related to assigned job duties.
Regular and predictable on-site attendance is required for access to pertinent systems, data, and interaction with customers, field staff and other personnel.
Be available for work Monday through Friday and Saturdays as required.
Other duties as assigned.