Molina Healthcare-posted 3 months ago
$18 - $35/Yr
Remote • Milwaukee, WI
Insurance Carriers and Related Activities

Do you want a career where you build lasting relationships with the people you partner with? Do you want to make a difference in the lives of people with long-term health care needs? Then TMG wants to hear from you! We're currently looking for someone with a social services or human services background to join our team. This is a remote position, where you will partner with people in your community who are enrolled in the Wisconsin IRIS Program and the TMG IRIS Consultant Agency. While your office will be home-based, you will have regularly scheduled visits with IRIS participants in their home and community. As an IRIS Consultant (IC), you will build relationships with the people you partner with and help them navigate and get the most out of the Wisconsin IRIS program - a Medicaid long-term care option for older adults and people with disabilities. You can learn more about the IRIS program on the Wisconsin Department of Health Services website here. Together, you will identify the long-term care goals of the people enrolled in IRIS, and find creative ways to achieve those goals. ICs play an important role in helping people of various backgrounds and abilities live the lives that they choose. In fact, people constantly tell us how supportive our ICs are and what a positive impact our ICs have had on their lives! Successful candidates for this position will be compassionate, genuine, resourceful partners with an eye for high quality work, and who are excited to work side by side with people enrolled in IRIS. As an IC, you will connect people to the resources available in their community. You will also help them develop customized IRIS plans for achieving their goals related to employment, housing, health, safety, community membership, transportation, and lasting relationships. While you will have a routine for the work that you do, no two days are alike! TMG wants to find the best possible candidates, so we created this Realistic Job Preview to provide you with an inside look at the position and our organization. TMG is committed to maintaining a diverse and inclusive workforce and prioritizes helping staff have a good work/life balance. Even though the position is remote, you'll have lots of support from your TMG team and coworkers across the organization. If this sounds like the job for you, apply today!

  • Meet in person with the IRIS participant a minimum of four times per year, with one required annual visit in the home of the participant.
  • Provide program orientation to new participants, including verifying legal documents and completing employee paperwork.
  • Explore a broad view of the participant's life, including goals, important relationships, and connections with the local community.
  • Assist participants in identifying personal outcomes and ensure those outcomes are being met on an ongoing basis.
  • Document all orientation and planning activities within the IRIS data system (WISITs) within 48 business hours of the visit.
  • Research community resources and natural supports that will fit the individual outcomes for each participant.
  • Document progress and changes as needed within the plan and the data system.
  • Educate participants on how to read and interpret their monthly budget reports.
  • Act as a liaison between the Fiscal Employer Agency and the IRIS Consultant Agency.
  • Develop engaged and trusting relationships with participants and communicate program changes effectively.
  • Maintain confidentiality and HIPAA compliance.
  • Work collaboratively with other IRIS Consultant Agency staff.
  • Attend in-person monthly team meetings and participate in weekly check-ins with supervisors.
  • At least 2 years experience in health care, preferably in care coordination.
  • At least 1 year of experience serving target groups of the IRIS program (adults with intellectual/physical disabilities or older adults).
  • Bachelor's degree in social work, psychology, human services, counseling, nursing, special education, or a closely related field (or four years of commensurate experience if no degree).
  • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job-related travel.
  • Ability to develop positive and effective work relationships with coworkers, clients, participants, providers, regulatory agencies, and vendors.
  • Ability to work independently with minimal supervision and demonstrate self-motivation.
  • Demonstrated knowledge of long-term care programs.
  • Familiarity with principles of self-determination.
  • Problem-solving and critical-thinking skills.
  • Excellent time-management and prioritization skills.
  • Ability to focus on multiple projects simultaneously and adapt to change.
  • Ability to develop and maintain professional relationships and work through challenging situations.
  • Demonstrated knowledge of community resources.
  • Proactive and detail-oriented.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office suite/applicable software programs.
  • Competitive benefits and compensation package.
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