Service Professional
Cetera•Saint Cloud, MN
16d•$21 - $24•Onsite
About The Position
Cetera Financial Group is currently seeking a Client Support Associate - IRA for our company’s office located in St. Cloud, MN. This is a unique opportunity to join our team to provide customer service to our clients.
Requirements
- 1+ year of previous customer service related work
- 1+ years of proficiency with Microsoft Office tools.
- Must have a High School diploma or GED
Responsibilities
- Complete training on the rules and regulations on Individual Retirement Plans (IRA).
- Provide support to our clients related Individual Retirement Plans.
- Handle complex and escalated issues from representatives and customers.
- Provide support to our clients with the navigation and use of various systems associated with the Broker/Dealer
- Work independently within the team to assist callers without requiring outside assistance.
- Participate in special projects as assigned.
- Provide training support on department process and system navigation.
Benefits
- career growth opportunities
- a modern office environment with sit/stand desks
- 4 weeks PTO starting
- 16 paid volunteer hours
- 401k program with match
- various Health, Dental and Vision options
- company paid STD/LTD and Life Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
