IPS Employment Support Professional

RHA Health Services • Concord, NC

1d

About The Position

We are hiring for: IPS Employment Support Professional Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! This position requires an energetic and organized person with proven knowledge, skills, and abilities in achieving quantitative placement goals, knowledge and experience preparing clients for employment, developing unsubsidized jobs with private and public employers, placing clients into jobs, and providing follow-up support services to assure job retention. Must demonstrate and apply knowledge about disabilities, including disability and privacy laws. Ability to communicate effectively with clients and staff, exhibit effective customer service skills, promote client self-advocacy skills and counseling skills. This position provides and coordinates a wide range of supportive employment services. The program's practice model is based on the Individual Supportive Employment with Long-Term Vocational Supports as defined by the Department of Justice. Assist adults with a wide range of mental health issues and conditions in obtaining employment. Job Summary This position requires an energetic and organized person with proven knowledge, skills and abilities in achieving quantitative placement goals, knowledge and experience preparing clients for employment, developing unsubsidized jobs with private and public employers, placing clients into jobs, and providing follow-up support services to assure job retention. Must demonstrate and apply knowledge about disabilities, including disability and privacy laws. Ability to communicate effectively with clients and staff, exhibit effective customer service skills, promote client self-advocacy skills and counseling skills. This position provides and coordinates a wide range of supportive employment services. The program's practice model is based on the Individual Supportive Employment with Long-Term Vocational Supports as defined by the Department of Justice. Assist adults with a wide range of mental health issues and conditions in obtaining employment.

Requirements

• Applicant must be able to pass a pre-employment drug-screening exam, and possess a valid Driver’s License.
• Minimum of 2 years’ experience in recruiting and job placement.

Nice To Haves

• Prefer a Bachelor’s Degree in a human services field from an accredited college or university and at least 1 year of experience working with intellectually developmentally disabled persons, mental health, substance abuse,, or a Minimum of 2 years’ experience in recruiting and job placement, or an equivalent combination of education and experience
• Previous experience preferred, but we are willing to train the right person.

Responsibilities

• Clinical team integration (with Employment Support Professionals as members of a clinical team); participate in ongoing collaboration with client’s treatment team for clinical consultation, employment plan or for the development of behavioral health support services.
• Assist clients in making the decision as to whether they will disclose their disability to an employer, ensuring that individuals have all necessary information available on the potential ramifications of their choices, and promoting their preferences and self-determination.
• Provide support for individuals in a variety of ways such as vocational assessment, job development, training, technical assistance, monitoring safety conditions, transportation and follow - along support.
• Receive, review, process, file and/or submit a variety of documents and reports and electronic files on client’s including time studies, performance ratings, time sheets, data sheets, production sheets, professional contact sheets, accident reports, client satisfaction surveys, etc.
• Establish a job matrix (accounts) to support employment interest expressed by clients served. Engage clients and assist them in identifying areas of employment interest.
• Provide ongoing individual support and encouragement to clients.
• Match job seeking clients and employers using a variety of professional job placement and job development skills.
• Provide follow along supports and retention services including on site job coaching to ensure client success and employer satisfaction.
• Provide ongoing client vocational assessment, developing client employment goals and job support plans.
• Maintain accurate, clinically sound, and up-to-date documentation as required associated with billing, assessment, treatment, person's progress, clinical team and other activities.
• Completes observations of service users in all of their settings, (i.e. school, home, community, etc.) to ensure that all policies, procedures, and program data are in place and being implemented correctly.
• Works closely with other clinical/professional staff to maintain communication and provide feedback, standard procedures, expedite employment plan implementation.
• Assist clients in obtaining information about benefits and how they are impacted by the client’s employment.
• Provide education/support to employers as agreed upon with clients.
• Participate as a member of a supported employment team consisting of a clinical director, peer support staff and mental health professionals.
• Engage clients and assist them in identifying areas of employment interest.
• Document results of observations, consultations, and meetings to address client-related issues.
• Draft responses to and implement changes brought about by Quality Assurance audits and/or other regulatory agencies.
• Maintains all services in compliance with IPRS regulations without condition level deficiencies.
• Monitors and ensures the protection of service users’ rights on an on-going basis.
• Follow MHDDSAS regulations and guidelines for supported employment.
• Assist in conducting screening and assessment procedures with individuals.
• Train, oversee and direct the activities of individuals while performing job duties.
• Work as liaison between the employer and employee to ensure needs are met.
• Provide support for individuals in a variety of ways such as assessment, job development, training, technical assistance, monitoring safety conditions, providing transportation and follow - along support.
• Establish and maintain good relationships with various individuals and agencies including area supervisors, referring agencies, VR counselors, parents/guardians, case workers, employers, etc.
• Receive, review, process, file and/or submit a variety of documents and reports and electronic files on individuals including time studies, performance ratings, time sheets, data sheets, production sheets, professional contact sheets, accident reports, client satisfaction surveys, etc.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program : to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level