iOS Software Engineer, Customer Systems

Apple • Sunnyvale, CA

3d

About The Position

We build the Support app, Apple’s on-device, native solution for support
available in the App Store. We are looking for a Software Engineer with
experience developing consumer-facing applications for iOS. You will be
responsible for building and maintaining highly scalable features, helping
millions of Apple customers get the support they need. You are highly motivated,
adept at creating intuitive user experiences, passionate about quality, and have
a keen eye for the details that surprise and delight our customers. Your
responsibilities include: Design, develop, and maintain engineering solutions
using Xcode, Swift, SwiftUI, Async/Await, and the iOS SDK. Collaborate with
backend engineers to define API contracts. Work closely with your peers,
cross-functional partners, and stakeholders to define, develop, and release
innovative features to our customers. Prototype new ideas to validate technical
approaches and effectively communicate concepts across teams. Actively
participate in architecture discussions and code reviews to ensure high-quality,
performant features. Write comprehensive unit tests to maintain high code
quality. Create internal tools to automate building, validating, and shipping
processes.

Requirements

• Core Platform Development: 4+ years of experience developing iOS applications using Swift, with proficiency in object-oriented design and programming, including a deep understanding and practical experience with modern Swift features like Concurrency and Swift Testing.
• Platform Acumen: Up-to-date with the latest iOS version changes, features, Web Services & APIs: Understanding of Protobuf, JSON, REST, and similar web service communication protocols.
• BS in Computer Science, Engineering, or equivalent industry experience.

Nice To Haves

• visionOS: Experience developing and maintaining visionOS applications using Swift, SwiftUI, and Swift Concurrency.
• Objective-C: Working experience with Objective-C, particularly for maintaining existing codebases.
• Generative AI Knowledge: Familiarity with GenAI concepts, models, and their potential applications within a development environment.
• CI/CD Expertise: Hands-on experience with CI/CD practices and tools for iOS development pipelines.
• Performance & Quality: Experience with performance optimization, profiling tools (Instruments), and understanding of accessibility standards and inclusive design principles.

Responsibilities

• Design, develop, and maintain engineering solutions using Xcode, Swift, SwiftUI, Async/Await, and the iOS SDK.
• Collaborate with backend engineers to define API contracts.
• Work closely with your peers, cross-functional partners, and stakeholders to define, develop, and release innovative features to our customers.
• Prototype new ideas to validate technical approaches and effectively communicate concepts across teams.
• Actively participate in architecture discussions and code reviews to ensure high-quality, performant features.
• Write comprehensive unit tests to maintain high code quality.
• Create internal tools to automate building, validating, and shipping processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees