Reinsurance Group of America-posted about 2 months ago
Full-time • Mid Level
Remote • Washington, DC
1,001-5,000 employees
Insurance Carriers and Related Activities

The Investment Systems Administration Specialist supports and manages critical Investment platforms and vendors, ensuring stability, security, and alignment with business needs. The role combines technical administration, vendor coordination and continuous improvement to optimize how systems are used across the department. The ideal candidate has deep, hands-on experience working in the Blackrock/Aladdin ecosystem (or equivalent enterprise Investment platforms).

  • Provide day-to-day application support, including troubleshooting and incident resolution as well as coordination and communication of system upgrades and new releases with business and vendor teams. Engage with vendors to track, escalate, and resolve support tickets.
  • Lead the technical implementation and deployment of Aladdin modules (and other Investment systems) into our environment - requirements, design, configuration, testing, rollout, and post-go-live support.
  • Evaluate new BlackRock and other Investment system product releases and modules; translate product capabilities into business use cases and recommended adoption plans for investment, operations, risk, and data teams
  • Manage relationships with external Investment system vendors including invoice reconciliation and disbursement.
  • Manage user access, permissions, and entitlements across investment systems.
  • Manage network access for the Investments department by maintaining role-based groups and coordinating with system access controls.
  • Maintain vendor repositories and track application versions.
  • Develop and maintain reporting policies, procedures, standards, and controls to ensure accuracy and consistency.
  • Drive continuous process improvement and automation across platforms.
  • Create, monitor, and track key performance indicators (KPIs) to measure system performance, user satisfaction, and operational efficiency.
  • Bachelor's degree in Accounting, Finance, Information Technology, Mathematics or equivalent working experience AND
  • 7+ years' experience in the investment industry INCLUDING:
  • 5+ years' experience with investment operations processes and systems
  • 5+ years' experience with data management processes, functions, and methodologies
  • 2+ years' experience as a liaison to IT as a system Product Owner
  • OR
  • Master's degree in Accounting, Finance, Math or equivalent field AND
  • 5+ years' experience in the investment industry
  • Exceptional investigative, analytical, and problem-solving skills
  • Leader and role model in a highly collaborative environment
  • Intermediate knowledge of broad investments operations and market data
  • Well organized with the ability to multi-task and effectively manage changing priorities
  • Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines
  • Ability to translate business needs and problems into viable/ accepted solutions
  • Ability to work independently with little supervision, as well as in a team
  • Advanced Knowledge of Microsoft products, Visio
  • Strong knowledge of the Aladdin product set, common integration patterns (SFTP, APIs, file feeds), and data domains (positions, holdings, prices, transactions)
  • Proven experience managing vendor relationships and participating in contract/SLA negotiations for enterprise software.
  • Experience with data visualization software (Tableau, PowerBI etc.)
  • Experience with BlackRock Solutions Aladdin, Bloomberg, MarkitEDM or other Data Management Platform
  • Experience with Azure DevOps or similar tool
  • Experience with SQL Server Management Studio
  • Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
  • Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
  • Join the bright and creative minds of RGA, and experience vast, endless career potential.
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