Investment Product, Managed Product Operations Associate

JPMorgan Chase • Newark, DE

447d • Remote

About The Position

The Associate in Managed Product Operations will support the Investments Platform by managing trading services and ensuring smooth operations across various business lines. This role requires quick thinking, attention to detail, and a commitment to continuous improvement in a fast-paced environment.

Requirements

• Knowledge of the Wealth Management industry is a plus.
• Investment management expertise/experience or security/Separately Managed Accounts (SMA) lifecycle is preferred.
• Knowledge of multi-asset markets, products, and processes is preferred.
• Excellent analytical and logical thinking to understand and analyze complex business processes.
• Ability to manage multiple deadlines and deliverables simultaneously.
• Demonstrated ability to work with different stakeholder groups and drive resolution.
• Excellent written and verbal communication skills; ability to articulate complex solutions.
• Self-starter with strong organizational and prioritization skills, meticulous attention to detail, and strong interpersonal skills.
• Collaborative, committed, and able to maintain a positive attitude and high performance on high-profile/time-sensitive initiatives.

Nice To Haves

• Proficient to advanced experience with Excel, PowerPoint, Monday, SharePoint, OneNote, and Word.
• Proficiency in Citizen Developer tools such as Alteryx and Python is an advantage.

Responsibilities

• Support the user community in all aspects of the platform, from trading to day-to-day issues.
• Manage data, including reconciliation, data quality issues, and golden source data.
• Work directly with Product Owners to prioritize the resolution of system defects/issues.
• Support daily inquiries and integrate content to assist management in maintaining Key Performance Indicators.
• Gather, analyze, synthesize, and interpret large data sets, drawing conclusions and making recommendations for process enhancements.
• Serve as the first point of contact for the cross-line of business user community.
• Assist management in identifying key business risks on the platform and drive the resolution of mitigating controls.
• Support audit, regulatory, and compliance deliverables.
• Conduct ongoing procedure and process analysis to account for changes in workflow.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed