Investment Operations Specialist

redShiftSaratoga Springs, NY
3d$60,000 - $69,000

About The Position

A client-focused financial services organization is seeking an experienced Investment Operations Specialist to support advisors, operations, and client service initiatives. This role plays a critical part in ensuring accurate, timely investment processing while delivering a high-quality, concierge-style experience to clients. The Investment Operations Specialist serves as a key liaison between advisors, internal support teams, custodians, and clients, helping drive efficiency, productivity, and long-term client satisfaction.

Requirements

  • Active NYS Life, Accident & Health license required
  • FINRA licenses required: SIE, Series 6 or 7, and Series 63
  • Associate degree preferred, or 1–3 years of relevant education and experience; concentrations in finance, accounting, economics, or mathematics are a plus
  • Minimum of 1 year of experience in investment operations or trading support
  • Working knowledge of investment performance calculations (e.g., yield, accrued interest, amortization, duration)
  • Ability to reconcile and troubleshoot cost basis, gain/loss, and transaction data
  • Strong analytical skills with exceptional attention to detail
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities and deadlines in a fast-paced environment
  • Professional demeanor with a strong commitment to ethics, confidentiality, and client service
  • Proficiency with Microsoft Office, especially Excel and report development

Nice To Haves

  • Experience with investment platforms and trading systems preferred

Responsibilities

  • Support client relationships by delivering responsive, professional service
  • Process investment transactions including trades, money movements, and account funding
  • Open and maintain new client accounts with accuracy and attention to detail
  • Communicate with clients regarding account activity and service needs
  • Log, process, and deposit checks
  • Assist with building investment proposals and reports
  • Execute and support trading activities, including use of portfolio management platforms
  • Meet regularly with relationship managers and sales support staff to review open cases
  • Track and report on monthly investment sales goals
  • Contribute to special projects and operational initiatives as assigned
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