Investment Operations Specialist

Gradient Investments • Arden Hills, MN

401d • Remote

About The Position

The Investment Operations Specialist at Gradient Investments plays a crucial role in providing operational support for various investment-related tasks. This position involves client support, account management, and ensuring compliance with internal procedures, all while fostering relationships with financial service professionals and investment consultants.

Requirements

• High School Diploma or GED - Required
• 1+ year of financial services and/or investment industry - Preferred
• Basic knowledge of basic computer programs
• Basic knowledge of the English Language structure and its spelling, grammar, punctuation
• Basic knowledge of office procedures and arithmetic
• Basic knowledge of investment account types and specific requirements pertaining to account types; i.e RMD's, Roth conversions and transfers.
• Required basic knowledge of investment account tax forms
• Basic skill in completing assignments accurately and with attention to detail
• Basic skill in talking to others to convey information effectively
• Basic skill in using Microsoft Excel
• Ability to work under pressure and meet close deadlines
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Ability to process and handle confidential information with discretion
• Ability to review work for accuracy.

Nice To Haves

• Experience in the investment industry
• Strong communication skills
• Ability to work in a team environment

Responsibilities

• Provide operational support for processing, client support, account set-up, account transfer (ACAT and Non-ACAT), account maintenance and general administrative duties.
• Provide cash management/trade request processing, raise cash, client distributions, RMDs, portfolio change requests and Roth conversions.
• Build and enrich relationships with FSPs and Investment Consultants.
• Provide timely responses to daily incoming correspondence (email, phone) from advisors, clients and custodians.
• Provide accurate communication and documentation of all account activity, requests, account openings, transfers, investment instructions, and cash management requests.
• Collaborate with custodians, FSPs and/or internal staff to resolve issues regarding processing of new accounts, transfers, cash management and all other account requests.
• Process Registered Investment Advisor (RIA) changes with Financial Service Professionals (FSPs).
• Adhere to compliance and internal procedures.
• Perform all other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off (PTO)
• Volunteer time off (VTO)
• Hybrid remote work options
• 401K
• Life Insurance
• Flexible schedules
• Monthly Social Activities
• Casual dress code
• Professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED
• Number of Employees: 251-500 employees