Investment Associate

Northern Trust•Naples, FL

1d•Onsite

About The Position

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. The Investment Associate will act as primary support for a team of Portfolio Advisors, performing multiple investment-related and client service activities for Wealth Management clients. The Investment Associate will work closely with Portfolio Advisors to deliver a consistently high level of proactive client service, and is expected to perform the following duties: Directly support the Portfolio Advisors in their efforts to provide a world-class wealth management experience to their clients. Prepare client presentations and create reports for Portfolio Advisors or clients as requested. Works on investment oriented project requests, oversees transaction processing, obtains appropriate documentation, and ensures systems information is up-to-date. Communicates with clients and Portfolio Advisors on client requests. Ensures that Portfolio Advisors follow-up with client requests. Works with the tax area to research discrepancies and oversee adjustments on client accounts regarding tax cost issues. Responds to incoming client inquiries for account information or to initiate transactions requested by the client (i.e., re-register gift stock, remit proceeds, sell gifts, etc.). Follows-up with clients on inquiries via telephone or written correspondence. Processes client cash transfer requests. Determines if funds are available in the investment account and works with Portfolio Advisors if cash needs to be raised. Adheres to National Investment Guidelines and observes sound risk management practices. Provides solutions to problems in situations that are atypical or infrequently occurring based on practice and existing precedents or procedures.

Requirements

Incredibly high attention to detail.
Excellent oral and written communication skills, and capable of articulating complicated information to advisors and clients.
Very high proficiency in Microsoft Excel is a must, with experience creating macros, pivot tables, charting, V-lookup, etc.
Ability to quickly learn new computer systems, which are required to perform role.
Knowledge of investment products, services, and terminology.
Strong analytical and organizational skills.
Capable of working well in a team environment in order to accomplish team objectives.
Previous years of experience within the financial services industry highly valued.
Coursework completion towards obtaining a CFA or CFP designation.

Responsibilities

Directly support the Portfolio Advisors in their efforts to provide a world-class wealth management experience to their clients.
Prepare client presentations and create reports for Portfolio Advisors or clients as requested.
Works on investment oriented project requests, oversees transaction processing, obtains appropriate documentation, and ensures systems information is up-to-date.
Communicates with clients and Portfolio Advisors on client requests.
Ensures that Portfolio Advisors follow-up with client requests.
Works with the tax area to research discrepancies and oversee adjustments on client accounts regarding tax cost issues.
Responds to incoming client inquiries for account information or to initiate transactions requested by the client (i.e., re-register gift stock, remit proceeds, sell gifts, etc.).
Follows-up with clients on inquiries via telephone or written correspondence.
Processes client cash transfer requests.
Determines if funds are available in the investment account and works with Portfolio Advisors if cash needs to be raised.
Adheres to National Investment Guidelines and observes sound risk management practices.
Provides solutions to problems in situations that are atypical or infrequently occurring based on practice and existing precedents or procedures.