INVESTIGATOR

Golden EntertainmentPahrump, NV
292d

About The Position

The Investigator position at Pahrump Nugget, Gold Town & Lakeside involves assisting with the day-to-day operations of the casino. The role requires a keen eye for detail and excellent observation skills to appropriately respond to and handle a large amount of information, taking necessary actions as required. The Investigator is responsible for ensuring that all surveillance equipment is operational throughout their shift and for observing activities on the casino floor, in the cage, and in count rooms to detect any criminal activity or violations of gaming regulations and company policies.

Requirements

  • Previous Hotel and Casino experience, with knowledge of all casino games and slot operations preferred.
  • Previous experience working in a team or group environment.
  • Ability to functionally communicate occupational-based English, both written and verbal.
  • Must be at least 21 years of age.
  • High school diploma or equivalent preferred.
  • Obtain and maintain all work cards as required by the company.
  • Verify right to work in the United States.

Responsibilities

  • Ensures all surveillance equipment is operating at the start of the shift, during shift, and at the completion of shift.
  • Observes activities of guests and team members on the casino floor, cage, and count rooms for criminal activity and/or violation of gaming regulations or company policies and procedures.
  • Reports all incidents observed on shift to Lead Surveillance Operator or Director.
  • Maintains surveillance activity logs.
  • Reports any incident to department heads when it concerns their department.
  • Provides assistance to management and supervisors as requested.
  • Maintains confidentiality of all Hotel/Casino information.
  • Communicates via two-way radio and telephone.
  • Ensures compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations.
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