Investigator/ Mediator (Investigator 3)

State of Oregon • Salem, OR

16d • Onsite

About The Position

Investigator/ Mediator (Investigator 3) Oregon Landscape Contractors Board (LCB) Salem, Oregon (In Office) The Oregon Landscape Contractors Board (LCB) is hiring an Investigator/ Mediator. Join a small, mission‑driven agency that plays a big role in protecting consumers and supporting Oregon’s thriving landscape industry. At LCB, we ensure landscape construction work is done legally, safely, and with integrity. If you’re energized by investigative work, enjoy helping people navigate conflict, and want a career where your decisions truly make a difference for Oregonians, this may be the perfect opportunity. While not required, Spanish language skills are highly valued. If you are bilingual—or working toward bilingual proficiency—we encourage you to apply. Your skills can make a real difference for the communities we serve. What You’ll Do As our Investigator / Mediator, you’ll take the lead on cases that directly impact Oregon consumers. You will: Investigate reports of illegal or unlicensed landscape work Gather evidence, interview involved parties, and prepare clear written findings Educate licensees, local governments, and the public on Oregon’s landscape laws Provide neutral mediation to help resolve disputes and guide parties toward fair outcomes Coordinate contract investigators and participate in multi‑agency investigative work Present evidence in administrative hearings or legal proceedings when needed Support agency planning, enforcement, and program development This is a highly independent, hands‑on role. You’ll collaborate with partner agencies, engage directly with the public, and help uphold fairness and accountability across the industry. View the full job description here.

Requirements

• Four years of recent (within last ten years) full-time investigative experience which included conducting fact finding; collecting and preserving evidence according to the rules of evidence; examining records; locating and interviewing witnesses to verify or disprove claims of suspected law violations; and writing investigation reports sufficient for use at administrative hearings or in court.
• Examples of qualifying investigation experience are in areas such as law enforcement investigation, insurance investigation, investigative trial support, or financial fraud investigation.
• College-level courses in Law Enforcement, Criminal Justice, Law, Accounting, or Auditing may be substituted on a year-for-year basis for up to one year of the required experience.
• Submit both a current resume and cover letter.
• Your cover letter should describe how your experience meets the desired attributes listed in this posting.
• Generic or vague cover letters will not be accepted.

Nice To Haves

• English/Spanish bilingual skills are preferred.
• Applicants with Spanish language abilities—whether fluent or still developing—are strongly encouraged to apply.
• Demonstrated ability to analyze complex information, identify key issues, and develop logical conclusions or recommendations.
• Proven experience preparing clear, well‑organized written materials and communicating effectively with diverse audiences.
• Documented experience conducting investigations, complaint reviews, or fact‑finding activities, including interviewing, evidence gathering, or case documentation.
• Evidence of working independently while making sound, well‑reasoned decisions in situations requiring judgment.
• Experience managing conflict or facilitating resolution between parties in a professional, neutral manner.
• Demonstrated ability to organize work, track multiple cases or deadlines, and manage competing priorities effectively.
• A record of work that reflects commitment to fairness, compliance, public service, or regulatory processes.
• Experience building and maintaining effective working relationships with colleagues, partner agencies, stakeholders, or community groups.

Responsibilities

• Investigate reports of illegal or unlicensed landscape work
• Gather evidence, interview involved parties, and prepare clear written findings
• Educate licensees, local governments, and the public on Oregon’s landscape laws
• Provide neutral mediation to help resolve disputes and guide parties toward fair outcomes
• Coordinate contract investigators and participate in multi‑agency investigative work
• Present evidence in administrative hearings or legal proceedings when needed
• Support agency planning, enforcement, and program development

Benefits

• Comprehensive Health Coverage: Low-cost medical, vision, and dental plans for you and your family. Additional benefits include life insurance, short- and long-term disability, deferred compensation savings plans, and flexible spending accounts for health and childcare.
• Generous Paid Time Off: 11 holidays, 3 personal business days, monthly sick leave and vacation leave that increases with years of service.
• Retirement Benefits: Membership in Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
• Wellness Resources: Support for work-life balance, health, and overall well-being.
• Career Development: Opportunities for professional growth and advancement.
• Commuting: Access to Get There - Oregon’s carpool matching tool and trip planner.
• Student Loan Forgiveness: Potential eligibility for the Public Service Loan Forgiveness (PSLF) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed