Investigator, Claims

C&S Wholesale Grocers•Lumberton, NC

1d•$20•Onsite

About The Position

This position will report directly to the Claims Manager and conduct detailed investigations by recovering all documentation regarding Customer shortage requests ensuring that all pending claims are researched and processed within the agreed upon time frames. Research will utilize video surveillance as a research tool. Conduct telephone interviews with store management Provide documentation packets to warehouse supervision for employee training and or corrective action Interface with multiple departments to aid in investigations Travel Required:No Environment Office : Office Temperature (65F to 75F)

Requirements

Attendance
General Equivalency Diploma - General Studies
High School Diploma - General Studies
Initiative
Productivity
Quality
Safety
Values
Knowledge of warehouse operations are essential
Knowledge of C&S warehouse and office system applications
Relevant experience.

Responsibilities

Conduct detailed investigations by recovering all documentation regarding Customer shortage requests ensuring that all pending claims are researched and processed within the agreed upon time frames.
Research will utilize video surveillance as a research tool.
Conduct telephone interviews with store management
Provide documentation packets to warehouse supervision for employee training and or corrective action
Interface with multiple departments to aid in investigations