Investigative Trainer (Remote USA)

Remitly

12d•$74,900 - $157,500•Remote

About The Position

This position exists to provide support to customers in the role of Investigative Trainer. This trainer will bridge the gap between customer requirements and production outcome as a subject matter expert on LexisNexis and Accurint TraX (ZetX) solutions within the Special Investigations Unit (SIU). The Public Safety SIU is comprised of former law enforcement experts who leverage the LexisNexis solutions and data offering to provide real-time investigative insight for LexisNexis customers. The role of Investigative Trainer requires a highly skilled and proficient user of Accurint TraX resources and the investigative process utilized for cellular devices. You will train, educate, and serve as subject expert for internal and external customers to aid law enforcement in using Accurint TraX resources and demonstrate best practices. Trainers take accountability for assisting students on their geolocation investigative journey, post-training, using Accurint TraX products and services. This position will be home based in the US when not traveling to customer.

Requirements

Have expertise in cellular technology, criminal investigations, and teaching in law enforcement is ideal
Possess a high school diploma required, Bachelor's level education ideal.
Demonstrate competence in application of rationale to problems.
Demonstrate competence in research and problem resolution.
Have exceptional organizational, prioritizing and time management skills.
Have exceptional interpersonal and leadership skills.
Experience in managing large customer facing solutions
Demonstrate ability to be self-motivated and dynamic.
Ability to work in team and independently
Have technical proficiency in Microsoft Word, Access, Excel, Visio.
Ideal experience in LexisNexis and Accurint TraX (ZetX) suite of solutions
US Citizenship required
Able to be on-call as needed for exigent case assistance.
Can travel approximately 50% of the time.
Physical and/or logical access to criminal justice information is an essential function of this role. The successful candidate will be required to pass both the standard company background check for all employees and an enhanced criminal background check conducted by the Company’s state and local law enforcement partners conducted in compliance with the FBI’s Criminal Justice Information System (“CJIS”) security policy. Employees in this role may also be subject to ongoing criminal background checks as required by the Company’s state and local law enforcement partners. Candidates and/or employees who are not certified by state and local law enforcement to access criminal justice information will not be able to perform the essential functions of this role. Employees who subsequently fail to obtain or maintain CJIS compliance may be reassigned or terminated.

Nice To Haves

Preferred experience using cellular devices for fugitive mission planning & apprehensions
Experience with i2 Analyst Notebook, Google Earth Pro and ESRI is ideal.

Responsibilities

Developing, planning, and conducting training on techniques for utilizing LexisNexis and Accurint TraX solutions for investigations involving cellular devices
Monitoring and evaluating training programs, assesses results and implements enhancements as needed to ensure effectiveness of programs.
Providing hands on training to customers during multi-day instructor led training classes
Communicating complex processes in a simple, easy to understand manner
Driving a high level of engagement with training attendees
Designing training classes and training materials
Operating professionally and effectively, often without direct supervision, while conducting high-quality training, data development, capability briefs, and reach-back support seamlessly across diverse analytic and technical teams
Working cooperatively with others within the team and outside the team to achieve objectives.
Assisting in process improvement efforts
Functioning as a key driver of managing LexisNexis Risk Solutions revenue through effective integration and management of key accounts’ education programs.
Developing, delivering, and maintaining professional customer education curricula.
Track, monitor, and report results to facilitate business operations with key accounts.
Performing other duties as requested