Investigative Analyst

INHABIT IQ • Lehi, UT

1d • Onsite

About The Position

The Investigative Analyst is responsible for processing investigative search products entered into the ScreeningONE screening system and/or assigned by their Operations Manager. The Investigative Analyst will be required to process a high volume of new search product orders and an existing workload of open/pending orders on a daily basis while maintaining a very high quality-of-work level.

Requirements

• Ability to multi-task and work in a fast-paced environment
• Strong attention to detail and organization skills
• Strong customer service skills and professionalism
• Familiarity with FCRA laws and regulations a plus
• Knowledge of court proceedings and terminology
• Ability to work individually and as a member of a team
• Strong written and verbal communication skills
• Strong data entry, computer and clerical skills
• College degree in criminal justice or related field preferred
• Spanish speaking a plus
• High school diploma

Nice To Haves

• Familiarity with FCRA laws and regulations a plus
• College degree in criminal justice or related field preferred
• Spanish speaking a plus

Responsibilities

• Process investigative search products using the ScreeningONE screening system
• Research and investigate search result data to process and complete investigative search products in a timely manner and according to FCRA regulations
• Keep well informed of the latest industry best practices and company operating procedures for performing background screenings and criminal record searches
• Some data entry
• First level phone support for clients, end-users and internal staff
• Other operations duties as assigned by manager

Benefits

• Competitive Pay
• Health Insurance: Medical, Dental, Vision and Prescription Plans
• Health Savings Accounts
• Flexible Spending Account
• Dependent Flexible Spending Account
• Critical Illness
• Accident
• Retirement Savings Plan (401K) with discretionary company match
• Short and Long Term Disability
• Company Paid $25,000.00 life insurance
• Supplemental Life and AD&D Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Vacation
• Paid Volunteer Time
• Inhabit Employee Discount Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED