Investigative Analyst

INHABIT IQLehi, UT
1dOnsite

About The Position

The Investigative Analyst is responsible for processing investigative search products entered into the ScreeningONE screening system and/or assigned by their Operations Manager. The Investigative Analyst will be required to process a high volume of new search product orders and an existing workload of open/pending orders on a daily basis while maintaining a very high quality-of-work level.

Requirements

  • Ability to multi-task and work in a fast-paced environment
  • Strong attention to detail and organization skills
  • Strong customer service skills and professionalism
  • Familiarity with FCRA laws and regulations a plus
  • Knowledge of court proceedings and terminology
  • Ability to work individually and as a member of a team
  • Strong written and verbal communication skills
  • Strong data entry, computer and clerical skills
  • College degree in criminal justice or related field preferred
  • Spanish speaking a plus
  • High school diploma

Nice To Haves

  • Familiarity with FCRA laws and regulations a plus
  • College degree in criminal justice or related field preferred
  • Spanish speaking a plus

Responsibilities

  • Process investigative search products using the ScreeningONE screening system
  • Research and investigate search result data to process and complete investigative search products in a timely manner and according to FCRA regulations
  • Keep well informed of the latest industry best practices and company operating procedures for performing background screenings and criminal record searches
  • Some data entry
  • First level phone support for clients, end-users and internal staff
  • Other operations duties as assigned by manager

Benefits

  • Competitive Pay
  • Health Insurance: Medical, Dental, Vision and Prescription Plans
  • Health Savings Accounts
  • Flexible Spending Account
  • Dependent Flexible Spending Account
  • Critical Illness
  • Accident
  • Retirement Savings Plan (401K) with discretionary company match
  • Short and Long Term Disability
  • Company Paid $25,000.00 life insurance
  • Supplemental Life and AD&D Insurance
  • Employee Assistance Program
  • Paid Holidays
  • Paid Vacation
  • Paid Volunteer Time
  • Inhabit Employee Discount Programs
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