Investigations Specialist (Remote)

ABC Legal Services

16h • $15 - $15 • Remote

About The Position

The Investigations Specialist conducts investigations using databases to locate individuals and businesses for service of process. Communicate investigation findings to co-workers and customers to advise on the next steps of an order. This role is as part of the Investigations Team to achieve daily goals in a fast-paced office environment. This position is remote but located in Louisiana.

Requirements

• High School Diploma or GED and at least 6 months of related experience required
• Experience in an office environment and/or customer facing position preferred
• Ability to work remotely with strong work ethic
• Reliable with ability to maintain high levels of confidentiality with privileged information
• Excellent interpersonal skills with ability to effectively communicate with peers
• Openness to learning new things and responding positively to feedback
• Technical savvy, including experience with Microsoft Office Suite and ability to learn new systems

Nice To Haves

• Experience in an office environment and/or customer facing position preferred

Responsibilities

• Conduct investigations to locate individuals and businesses by reviewing findings for the subject of service of process and cross referencing previous aspects of an order.
• Communicate findings to customers and co-workers as needed
• Answer investigations related phone calls and emails
• Update procedural documents and review existing procedures

Benefits

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED