Investigations Specialist (Compliance Specialist 2) - Redmond

State of Oregon

94d • $4,833 - $7,407

About The Position

Join the Department of Early Learning and Care as a Child Care Investigations Specialist and help ensure safe, nurturing environments for Oregon’s children. You will partner with families, child care providers, and agencies like the Department of Human Services (DHS) and law enforcement to support quality child care across the state. From responding to concerns and helping facilities meet health and safety standards to documenting findings and contributing to important decisions, your work will make a meaningful difference in children’s lives. If you are naturally curious and skilled at connecting with people to uncover important details, we’d love to hear from you! The Oregon Department of Early Learning and Care is excited to announce a permanent opening for an Investigative Specialist (Compliance Specialist 2) in Redmond. This position will work a hybrid schedule of working in the office, in the field, and at an alternate location (home). You will be expected to come into the office as needed to prepare for facility visits. This position will work in Deschutes, Crook, Jefferson, and other surrounding counties occasionally depending on need.

Requirements

• Four years of experience doing administrative research that included compiling and evaluating facts to recommend management action or decide compliance with program guidelines and regulations.
• Two of the four years must be above the technical support level.
• College-level course work may substitute for experience on the basis of 45-quarter units per year, up to a maximum of three years.

Nice To Haves

• Demonstrated passion for supporting early learning environments in the face of difficult situations.
• Demonstrated ability to navigate difficult conversations with angry or emotional individuals.
• Experience and skill in building rapport.
• Experience or training in objective observation and documentation.
• Experience or training in active listening and motivational interviewing.
• Ability to analyze and use multiple perspectives and facts to arrive at a well-informed conclusion.
• Highly organized with the ability to handle and maintain composure and professionalism in stressful situations.
• Proficient in reading, understanding, interpreting, and clearly articulating and explaining policies, state statutes, and procedures.
• Bilingual English/Spanish preferred but not required.

Responsibilities

• Conduct unannounced visits to assess regulatory complaint allegations against licensed facilities.
• Investigate allegations of possible unlawful care against unlicensed facilities.
• Conduct tandem investigations with the Oregon Department of Human Services (ODHS) on assessments related to abuse in child cares.
• Take legal action against facilities in conjunction with the legal and compliance unit.
• Apply complex federal, state, and local statutes, codes, rules, and policies related to child care licensing.
• Provide technical assistance to providers and facility staff to aid in compliance with regulations.
• Consult and provide resource information on state quality initiatives intended to improve child outcomes.
• Maintain considerable contact with collateral agencies such as ODHS, law enforcement, and the public.

Benefits

• Low-cost medical, vision, and dental coverage for you and your family.
• Optional benefits like life and disability insurance, deferred compensation, and flexible spending accounts.
• 11 paid holidays, 3 personal days, 1 special day, monthly sick leave, and vacation accruals that increase every 5 years.
• Potential federal student loan forgiveness after 120 qualifying payments.
• A diverse, welcoming workplace committed to equity and continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees