INVESTIGATION SPECIALIST II - 79000972

State of Florida • Miami, FL

57d • Onsite

About The Position

This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. This in-office position is part of the investigative team. It is responsible for analyzing and investigating incoming complaints alleging violations of Florida Statutes and Board Rules regulated by the Department.

Requirements

• Knowledge of Microsoft Office software.
• Knowledge of investigative techniques.
• Ability to read, interpret and apply statutes and administrative rules to specific fact scenarios.
• Ability to conduct fact-finding interviews and take statements.
• Ability to collect and analyze evidence.
• Ability to conduct thorough investigations.
• Ability to write accurate investigative reports.
• Skilled with attention to detail and critical thinking.
• Skilled with strong oral and written communication.
• Skilled with customer service etiquette.
• Two years of investigative experience;
• Two years of experience in researching and analyzing statutory issues.

Nice To Haves

• Bachelor's Degree from an accredited college or university; OR
• Associate's Degree from an accredited college or university and two years of investigative experience;
• Who are bilingual in both English and Spanish.

Responsibilities

• Conducts investigations of more complex issues to determine regulated parties' compliance with the Florida Statutes and Administrative Code.
• Reviews and analyzes jurisdictional issues, prepares investigative plans, interviews witnesses, gathers and maintains physical evidence, conducts authorized travel, maintains investigative files properly.
• Provides written and telephonic responses to complaints and inquiries from the public concerning issues regulated by the Division’s program areas.
• Communicates with the public in a timely manner and is knowledgeable in applying the statutes and administrative rules enforced by the division to varying factual scenarios.
• Generates appropriate documentation and maintains appropriate files in response to complaints and inquiries from the public.
• Prepares cases for administrative action, trial, and related hearings or proceedings.
• Develops and maintains a network of contacts among members and representatives of regulated industries.
• Maintains a wide range of general knowledge of the Department and other agencies’ functions in order to provide referral information to the public as needed.
• Performs other related work as required.

Benefits

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree