INVESTIGATION SPECIALIST I - 60020563

State of Florida • Jacksonville Beach, FL

2d • Onsite

About The Position

The Florida Department of Children and Families (DCF)
is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking, and government assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Economic Self-Sufficiency (ESS) Program helps to promote strong and economically self-sufficient communities by determining eligibility for food, cash and medical assistance for individuals and families on the road to economic recovery.

Under the ESS Program, the Office of Public Benefits Integrity (OPBI) is responsible for investigating government assistance fraud or misuse regarding the SNAP (Food Assistance), D-SNAP (Disaster Food Assistance),TANF (Cash Assistance), and Medicaid programs by individuals or merchants.

INVESTIGATION SPECIALIST I – Multiple Positions – ESS OPBI Benefit Investigation

THIS IS NOT A TELEWORKING POSITION

The selected candidate will be required to work at the closest available office space:
Some travel may be required.
This is a full-time position working 40 hours per week.
Business hours are 8:00 am - 5:00 pm EST, Monday - Friday.
The incumbent is a member of the DCF D-SNAP Disaster Response team and, in that capacity, may be required on short notice to perform duties and travel in support of disaster relief. During such events, incumbent may be required to work more than 8 hours per day.

Requirements

• Must have a minimum of one year (12 months) verifiable investigative experience with local or state law enforcement agency, government agency, or private sector employer
• A willingness to travel, including overnight travel.

Nice To Haves

• Government Assistance Experience

Responsibilities

• Reviews and analyzes government assistance cases (Cash, Food Assistance and Medicaid Assistance) suspected of containing or involving fraudulent information or activity which is identified using error prone profile. Reports findings and recommendations to eligibility staff within 10 working days after the case is referred to the Benefits Investigations Unit so staff may correctly determine eligibility of the individuals requesting government assistance.
• Interviews clients or collateral contacts in order to resolve inconsistent eligibility factors. Completes field investigations when appropriate.
• Prepares case for referral to Administrative Disqualification Hearing (ADH) and/or referrals to appropriate sources.
• Enters data information into the BI System of Record, for example the ACCESS Integrity Online System.
• Attends and participates in supervisory conferences, meetings, trainings, work groups and quality initiatives, as appropriate.
• Completes other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed