Inverto Human Resources and Operations Specialist

The Boston Consulting Group (BCG) • Chicago, IL

218d • $73,000 - $89,000 • Onsite

About The Position

At Inverto North America, we're shaping the future of procurement and supply chain—and we're doing it with ambition, pace, and purpose. Backed by BCG and driven by our own entrepreneurial spirit, we work globally with market-leading clients to deliver strategies that make businesses stronger. Our people are at the heart of that impact. We're experts in our field, and we don't stand still. We grow our capabilities, expand our offering, and scale our global presence—together. Our success opens new doors for everyone here, and we make sure that growth is shared. We're hiring a Human Resources & Operations Specialist to join our North American team, helping to deliver the strategy that supports our consultants' growth, belonging, and success across the region. This role offers the opportunity to grow your career in a dynamic, fast-paced environment. You'll work at the intersection of talent, development, operations, and culture, helping us create a workplace where every individual can thrive.

Requirements

• Bachelor's degree required.
• 3-5 years of administrative support or human resources experience, preferably at a professional services firm.
• Highly organized, attentive to detail.
• Comfortable with fragmented responsibilities and multitasking.
• Resourceful nature and ability to synthesize information.
• Proactively seeks solutions with a client-focused approach, demonstrating the ability to prioritize effectively.
• Excellent written and verbal communication skills.
• Self-starter with a 'can do' attitude.
• Proficient computer skills: MS Office with a strong preference for substantial Excel and PowerPoint experience; comfortable with modern office applications such as Slack, Trello.

Responsibilities

• Managing the end-to-end career development process for Inverto NAMR, ensuring efficient and effective processes as well as valuable communication to all involved.
• Coordinate Career Development Meeting (CDM) processes in collaboration with the EMESA region and align with local year-end timelines.
• Prepare and manage all CDM inputs/outputs and work closely with Career Advisors to maintain quality and consistency.
• Spot patterns across cohorts, identifying development themes to inform strategic improvements.
• Facilitate communication with consulting teams through onboarding, trainings, and cohort meetings.
• Partner with Talent Managers and Business Management Leaders (BML) on initiatives that enhance the consultant experience.
• Ensure our people receive the right training at the right time—partnering with global and regional teams where needed.
• Plan and implement local training programs; manage relationships with external learning providers.
• Track development needs across teams and coordinate coaching, mentoring, and procurement-specific learning.
• Champion a workplace where everyone belongs, supporting our DEI initiatives with structure and care.
• Coordinate D&I communications, support affinity networks, and lead programming logistics.
• Pilot new engagement activities to connect communities across cohorts and levels.
• Support cross-office transfers and ambassador programs, creating a smooth and positive mobility experience for all participants.
• Work with Talent Managers and Inverto's teaming leads to understand case team dynamics and flag opportunities for targeted support.
• Help shape team culture through strategic initiatives and project-level interventions.
• Partner closely with the Business Management Leader on day-to-day operations and long-term strategic goals.
• Support cross-functional projects that enhance the employee experience and fuel business growth.

Benefits

• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children.
• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs.
• Dental coverage, including up to $5,000 in orthodontia benefits.
• Vision insurance with coverage for both glasses and contact lenses annually.
• Reimbursement for gym memberships and other fitness activities.
• Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not.
• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement.
• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month).
• Paid sick time on an as needed basis.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree