Inventory Technician Part Time
About The Position
Track Group Inc., a global leader in the provision of advanced electronic monitoring and supervision solutions to the criminal justice/corrections market. For over 27 years, we have been providing our global clients with the industry’s most reliable location tracking devices, complemented by flexible software, analytics, and app-driven monitoring solutions along with multi-levels of support services. We have a proven record of success leveraging new tracking technologies to create valuable solutions for our customers and maximize investment returns for our shareholders. Track Group designs and manufactures the industry’s leading portfolio of GPS tracking devices and alcohol monitoring systems and offers a variety of related software, services, networking solutions and monitoring applications. Our products and services are currently available worldwide and are sold through our direct sales force, as well as through value-added resellers. We provide our products and services to government customers on federal, state and local levels in the US and to international government entities as well. General Job Description: Inventory Technician A key member of the Customer Service Team, the Inventory Technician, will report to theSenior Account Manager, and will also work closely with the Broward County On-Site Account Manager on day-to-day operations. This position is located in Ft. Lauderdale, FL and is a hands-on customer service position.
Requirements
- Excellent organizational, completion and time-management skills.
- Excellent Communication Skills (internally & externally) promoting teamwork and customer retention.
- Customer service experience with technical support background preferred.
- Possess an analytical and problem-solving mindset, with a focus on customer service and attention to detail.
- Previous experience with Cellular/GPS technology preferred.
- Technical/Computer Software Proficiency Required. This includes but is not limited to: Microsoft Office Google Chrome, Internet Explorer Etc.
- Understanding troubleshooting technical/computer/cellular issues remotely.
- Experience with IT ticketing systems is preferred.
- High School Education or Equivalent Required.
- Organized and detail orientated.
Nice To Haves
- Bilingual – Spanish Speaking (optional).
Responsibilities
- Efficiently coordinate the flow of goods on a daily basis between the different jail locations in addition to field recoveries.
- Manage order fulfillment through Track Group’s inventory mgmt. system.
- Maintain adequate inventory of GPS devices and equipment on-site.
- Accurately forecast demand to avoid last-minute orders and stress on the supply chain.
- Product cleaning and triage.
- Provide customer specific return reports upon request.
- Identify and suggest operational improvements for the local operations.
- Implement procedural changes and improvement initiatives.
- Local responsibility for quality and quality control.
Benefits
- Short-Term Disability Insurance and an Employee Assistance Program provided to you at the company's expense.
- Ability to contribute to a company sponsored 401(k) retirement plan with company match on your contributions.
- Opportunities for growth along our clearly defined Career Path, including mentorship and leadership development programs to help you achieve all of your career goals.
- Opportunities for growth along our clearly defined Career Path, including mentorship and leadership development programs to help you achieve all of your professional goals.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
