Inventory Support Specialist

Replacements•McLeansville, NC

8h•Onsite

About The Position

As an Inventory Support Specialist, you’ll help our inventory team process vintage and discontinued china, crystal, and collectibles. You’ll keep the process moving by unboxing, staging, and routing incoming items; matching each shipment with its paperwork; inspecting for quality; honoring supplier requests (such as saving original boxes and packing materials); and prepping pieces for final shelving. Replacements, Ltd. believes in helping people create moments that matter. Since 1981, we’ve connected generations of customers to timeless pieces that bring joy, preserve memories, and inspire new traditions. With the world’s largest selection of vintage and current tableware, we help customers find the pieces that make every occasion special because we believe in using the " good stuff " every day. We’re just as committed to the people behind the scenes: our employees. What began in founder Bob Page’s attic has grown into a company known not only for its unique products but also for its people-first culture. Our workplace is built on belonging, respect, and shared purpose, where employees matter. We invest in our team through robust wellness programs, meaningful development opportunities, and a comprehensive benefits package designed to support life at work and at home. We’re proud to offer a welcoming, fair, and collaborative environment where individuality is celebrated and success is shared. You’ll find more than a job at Replacements. You’ll find a community where your work brings joy to others and where you’re empowered to thrive. Replacements, Ltd. is an equal opportunity employer.

Requirements

Can follow standard procedures to deliver accurate results with strong attention to detail.
Can work efficiently without sacrificing quality to meet team and department goals.
Can read and interpret receipt paperwork and product handling notes.
Can organize and prioritize tasks and work reliably with minimal supervision.
Can communicate and collaborate with leadership and teammates to keep workflow smooth.
Can deliver excellent service to internal and external customers.
Can use a tape measure, box cutter, and tape gun correctly.
Can operate manual and electric pallet jacks safely.
Can perform basic computer and data entry tasks and learn internal systems quickly.
Can work on-site in a busy warehouse.
Can stand and walk for most of the shift; can bend, stoop, reach, and kneel frequently.
Can climb and work from ladders safely as needed.
Can push and pull product carts and operate manual/electric pallet jacks regularly.
Can lift and carry up to 25 lbs independently and team-lift items over 25 lbs.
Can maintain clear, organized work areas; break down boxes and manage packing/recycling materials.
Must wear required PPE and follow all posted safety procedures; report hazards or incidents promptly.

Responsibilities

Unbox and stage incoming inventory on tables/racks for processing; keep pattern pieces together for efficient flow.
Match each shipment with its paperwork; review receipt notes and save boxes/packing materials per supplier requests.
Inspect items during unboxing for obvious damage and escalate per guidelines.
Follow the Prepping & Unboxing checklists so every required step is completed accurately.
Prepare, route, and stage items between work areas as they move through processing.
Wrap and secure returns as directed by Inventory leadership.
Build cardboard and crystal trays as needed; move drop-off pallets using a manual pallet jack.
Deliver completed receipts to Purchasing.
Coordinate with Inventory leadership on cross-team handoffs to keep workflow smooth.
Assist with Recycling Specialist duties as requested and maintain a clean, safe work area.
Support other areas during peak times or downtime (e.g., order fulfillment, warehouse stocking) after training.