Walgreens Boots Alliance-posted 3 months ago
$17 - $19/Yr
Full-time
Ypsilanti, MI
Health and Personal Care Retailers

Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes. Validates and ensures accuracy of planograms. Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing. Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs. In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day.

  • Execute, monitor, and train inventory best practices and standard operating procedures.
  • Support pharmacy inventory management activities including receiving, counting, ordering, and facilitating returns.
  • Champion On-Shelf Availability and manage all in-store inventory processes.
  • Validate and ensure accuracy of planograms.
  • Review and coordinate the proper use of reports and system applications.
  • Execute and maintain front end and pharmacy asset protection techniques.
  • File claims for warehouse and vendor overages, shortages, order errors, or damaged goods.
  • Open and close the store in the absence of store management.
  • Engage customers by greeting them and offering assistance.
  • Resolve customer issues and ensure a positive customer experience.
  • Coach team members on warehouse and vendor inventory management processes.
  • Scan in all deliveries while the vendor is still in the store.
  • Verify all pharmacy shipments are posted for products physically received.
  • Complete On-Shelf Availability end-to-end process.
  • Facilitate excess inventory returns or interstore pharmacy transfers.
  • Maintain accurate inventory counts and compliance with state and local laws.
  • Assist in the maintenance of inventory records.
  • Prepare for physical inventory and support physical inventory day activities.
  • Assist and coach store team on all package delivery activities.
  • Register all related sales on assigned point-of-sale system.
  • Attend company-based trainings for continuous development.
  • Serve as a liaison between management and non-management team members.
  • Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates).
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Must have a willingness to work a flexible schedule, including evening and weekend hours.
  • Achieving expectations rating on last performance review and no written disciplinary actions in the previous 12 months (internal candidates only).
  • Demonstrated attention to detail and ability to multi-task and manage execution.
  • Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
  • Prefer previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
  • Prefer to have prior work experience with Walgreens, with an evaluation on file.
  • 401k
  • health_insurance
  • dental_insurance
  • vision_insurance
  • paid_holidays
  • employee_discount_programs
  • tuition_reimbursement
  • flexible_scheduling
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