Review daily report from third party warehouse to identify returns received Record inventory movements and customer credits in SAP Identify and resolve return discrepancies Perform cycle count research to identify root causes of inventory overages and shortages and support timely resolution Perform research in SAP ERP and CRM for unidentified returns in order to determine proper resolution of customer credit Maintain a master file to ensure all open items are properly closed out Process return credits for commercial customers and resolve any discrepancies Provide daily reporting to management of return processing status Support Dyson Service Center (DSC) inventory activity, including plant-to-plant transfers between service centers to balance inventory and support operational needs Process various stock movements into the SAP inventory system Execute and monitor SAP stock movements related to DSC transfers, scrap disposition, and inventory adjustments Support the month end close process relating to various inventory transactions Attend and participate in the annual physical inventory counts Ensure all DSC inventory transactions are properly documented, reconciled, and closed in SAP Build and maintain a strong relationship with third party warehouses; effectively communicate to ensure processes are being followed and speed of resolution Process returned inventory transfers designated for scrap from Dyson Service Centers to third-party logistics (3PL) partners through SAP Collaborate cross functionally to identify opportunities for improvement Be an organized, detail-oriented individual to ensure all open items are closed out When little information is available, thrive on performing research and digging into systems/reports to find the answer Partner with Dyson Service Centers and third-party warehouses to investigate discrepancies and ensure accurate inventory records Develop and recommend improvements to current operating procedures Relish the opportunity to pick up new activities that fall broadly in the purpose of the role Special projects and ad hoc analysis as required
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed