Inventory Operations Senior Manager

CVS Health • Island, KY

3d

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. The Inventory Operations Senior Manager leads the special projects side of the Front Store Inventory Operations portfolio. This role is responsible for developing and delivering strategic business solutions that transform operations, maximize sales, and maintain in-stock performance during peak periods and across top-performing stores. The position directly impacts customer satisfaction and operational efficiency through strategic planning, data-driven insights, and cross-functional collaboration. In this role, the Senior Manager is accountable to ensure all strategic initiative store groups achieve and maintain TSLs of 95%. Strategic initiatives include, but are not limited to, Extreme Stores, New Store Formats, Micro-Events, Acquisitions & File Buys, and Flagship location support (Hawaii and major metro markets). Additional responsibilities include Day-to Day operational support and regular collaboration with Store Operations, RSID, Inventory, Master Data Management, IT. The ideal candidate possesses expert knowledge of Blue Yonder and has a robust background with technical systems, analytics and data mining with a proven ability to use data to inform strategic decisions and optimize business outcomes. In this role, the Senior Manager is responsible for leading a team to successfully meet their project and self-development goals and for developing talent to be ready for advancement on their desired career paths when the opportunities come along.

Requirements

• Minimum of 5 years’ experience with inventory management operations, technical systems, analytics and data mining
• Direct team leadership and development experience
• Project management experience
• Advanced proficiency in Microsoft Office (Excel, Access) and SQL
• Travel required

Nice To Haves

• Experience with Blue Yonder
• Strong analytical, organizational, and time management skills
• Skilled in advanced analytics, enabling actionable insights and evidence-based strategies
• Proven ability to manage multiple priorities in a dynamic environment
• Effective collaborator and influencer across all levels of management
• Independent decision-maker with sound judgment
• Strong leadership and accountability for results
• Excellent communication skills, with the ability to tailor information to the audience
• Skilled in advanced analytics, enabling actionable insights and evidence-based strategies

Responsibilities

• Lead the development and support of store and field processes, systems, and applications in unique markets and store formats
• Manage cross-functional projects and programs, ensuring effective coordination
• Conduct root cause analysis to identify system issues and provide solutions for inventory challenges
• Leverage data-driven insights to inform strategic decisions and optimize business outcomes
• Define requirements for system enhancements, oversee testing, and coordinate deployments
• Develop and maintain financial and operational reporting for initiatives
• Guide and develop a high-performing team, providing coaching and feedback
• Oversee daily inventory support activities, including second-level Help Desk support and Inventory Operations Mailbox
• Create and maintain standard operating procedures and training materials
• Ensure efficient execution of inventory management rollouts and initiatives
• Maintain data sources, create reporting tools, and execute ad hoc reporting

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees