Inventory Control Supervisor

International SOS•Phoenix, AZ

1d•Onsite

About The Position

Are you an inventory pro who thrives on accuracy, leadership, and continuous improvement? MedAire / MedSupply is looking for a hands-on Inventory Control Supervisor to lead day‑to‑day inventory operations and drive excellence across our warehouse and production support teams. This is a great opportunity for someone who enjoys working cross‑functionally, coaching teams, improving processes, and ensuring inventory integrity in a fast‑paced environment. Overall Purpose of the Role The Inventory Control Supervisor oversees all inventory activities to ensure accurate tracking, efficient storage, timely movement of materials, and correct system transactions. You’ll lead warehouse associates in daily inventory operations—including replenishment, cycle counts, and inventory analysis—while identifying root causes of discrepancies and driving continuous improvement. You’ll set daily and weekly goals for the team, address challenges as they arise, and recommend process improvements that strengthen inventory management and operational efficiency.

Requirements

Proficiency with ERP systems and standard business software (Word, Excel, Outlook).
Strong problem‑solving and process‑improvement skills.
Excellent verbal and written communication.
Strong organizational, planning, and prioritization abilities.
Ability to collect, analyze, and interpret inventory and operational data.
Ability to read and work with data from multiple systems and reports.
Ability to sit for extended periods as required by the role.
2–3 years of inventory control experience
2–3 years of supervisory or team leadership experience
English proficiency required

Nice To Haves

Associate or Bachelor’s degree preferred

Responsibilities

Oversee all inventory activities to ensure accuracy and compliance.
Facilitate and analyze weekly cycle counts, including variance root cause analysis.
Ensure timely and accurate system transactions for: Manufacturing orders Vendor receipts Inventory movements (wall to cell) Scrap and outdated materials
Maintain picking and receiving accuracy logs and metrics.
Develop and track cycle count performance metrics.
Oversee monthly reviews of expired inventory.
Ensure refurbishment inventory is replenished daily.
Coordinate return‑to‑vendor transactions for non‑conforming materials within 3 days.
Ensure vendor receipts are stocked correctly and priority items are expedited.
Work closely with Production to coordinate picking and repicking for manufacturing schedules.
Partner with Purchasing to support timely product receipt.
Update and maintain work instructions.
Supervise warehouse associates and prioritize daily workflows.
Train and cross‑train team members on inventory processes.
Set performance expectations and provide ongoing coaching and feedback.
Manage scheduling, attendance, shift coverage, and time‑off approvals.
Conduct performance evaluations and support employee development.
Address conflict, enforce policies, and document performance or disciplinary actions.
Maintain accurate incident and employee records.
Analyze inventory data and operational trends.
Identify opportunities to improve inventory controls and warehouse processes.
Recommend and help implement process improvements.