Inventory Control Specialist I

3MD Inc. • Fort Wayne, IN

9h • Onsite

About The Position

Inventory Control Specialist I coordinates the customer asset management program and initiates and completes service requests and work orders. Reviews field information for accuracy before inputting data into the database.  Performs audits, both digital and physical, of customer-owned inventory.

Requirements

• High School Diploma required
• 1-2 Years of Experience
• Excellent customer service skills
• Proficiency with Microsoft Office and database software required
• Solid Excel and Outlook knowledge
• Ability to run basic queries
• Manage ticket queue and meet SLAs accurately documenting steps taken for resolution
• Ability to communicate effectively both verbally and in writing
• Take appropriate actions to mitigate downtime and troubleshoot internal customer issues

Nice To Haves

• Documentation skills are a plus

Responsibilities

• Be responsible for device check-in/out and complete all necessary paperwork for items issued, and record consumption of inventory
• Track/manage assets
• Train users on new equipment
• Manage the data being input into the asset management system, including inventory and the condition of the customer’s infrastructure assets. Collect additional and missed data in the inventory and condition of the customer’s assets
• Initiate, update, and complete service requests received from customers and other departments.   Ensures that responses are provided for those requesting information
• Utilize computer applications to maintain records and analyze data
• Reclaim old devices upon removal from sites and either restock those or pass them on for disposal
• Operate equipment to properly handle materials being received, issued, stocked, and picked

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED