Inventory Control & Quality Assurance Leader - Flow Center - Logan, NJ

Target • Logan Township, NJ

371d • $69,000 - $124,200

About The Position

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. A role in a Supply Chain Facility means being on the very front lines of getting product to the guest as fast as possible—a critical differentiator and one of the most essential Logistics functions. You'll reach beyond the bounds of your team to partner across the enterprise and find solutions to support the business. Whether it's through focusing on our regional or upstream distribution centers, import warehouses, or fulfillment and flow centers, you'll have a chance to positively impact thousands of fellow team members and Target guests worldwide, further differentiating Target from all the rest. There's so much good work to be done, from Distribution Center Operations, where process and problem-solving drive our results; Quality Management, which influences and maintains our good name in the retail marketplace, or overall Distribution Center Productivity, where we're always analyzing and recalibrating how to best support our people, process and technology investments to support an ever evolving business.

Requirements

• Four-year degree or equivalent experience.
• Ability to work independently and in a team environment.
• Ability to work in an environment with frequently changing and competing priorities.
• Ability to navigate web-based ICQA reporting and forms (such as Microsoft SharePoint/Microsoft Forms/Smartsheet).
• Six-Sigma/Lean Thinking/Quality Management/Continuous Improvement/Process Engineering experience.
• Ability to communicate clearly and effectively to a variety of audiences; strong reasoning and organizational skills.
• Strong analytical, operational research, root cause, and problem-solving skills.
• Proven ability to motivate teams and manage conflict; ability to provide feedback and develop team.
• Ability to read, interpret, and effectively communicate necessary policies and procedures to others.

Responsibilities

• Oversee assigned ICQA responsibilities and supervise a group of ICQA team members and Inbound Problem Solvers.
• Provide leadership & development, coaching, and performance management of the training team.
• Provide frequent constructive and critical feedback on work quality to enhance individual performance.
• Guide and direct team members, leading, developing, and administering performance management, reviews, corrective actions, and terminations.
• Oversee onboarding and completion of required training for new hires.
• Support overall continued enhancement of the team's capability.
• Develop and maintain positive working relationships across all levels of the organization.
• Root cause quality defects and pre-receipt defects within the operation.
• Analyze the site's operating methods and procedures to identify gaps in inventory control and quality assurance.
• Lead improvements within inbound receipts, bin and location accuracy, order cancels, and other quality indicators identified through process audits.
• Identify and escalate vendor trends in pre-receipt defects and damages.
• Determine appropriate methods and problem-solving tools to use and implement new practices/procedures.
• Lead kaizen and continuous improvement events.
• Implement innovative and creative ways to achieve desired results while collaborating across multiple operational departments.

Benefits

• Comprehensive health benefits including medical, vision, dental, and life insurance.
• 401(k) plan.
• Employee discount program.
• Short term disability insurance.
• Long term disability insurance.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: General Merchandise Retailers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees