Inventory Control Manager | Legends Global Merchandise

ASM Global • Indianapolis, IN

20h • Hybrid

About The Position

We are looking for an Inventory Control Manager – AP & Invoice Resolution to act as the primary liaison between Accounts Payable, Merchandising, and Receiving/Operations teams. In this role, you will spend the majority of your time (initially ~70%) working on AP invoice discrepancies tied to inventory - untangling 3-way match issues (PO/receipt/invoice), resolving blocked or short-paid invoices, and driving the process improvements that prevent the same problems from recurring. The remainder of your time will be focused on core inventory control activities to support accurate on-hand balances and clean financial reporting. This role is ideal for someone who understands both inventory flows and AP processes, enjoys working cross-functionally, and is motivated to turn recurring exceptions into rare events.

Requirements

• Bachelor’s degree in Accounting, Finance, Supply Chain, Business, Operations Management, or related field; or equivalent experience.
• 4+ years of experience in inventory control, AP operations, or a related role in a multi-location retail, merchandise, or manufacturing environment.
• Hands-on experience with 3-way match (PO/receipt/invoice) and resolving invoice discrepancies.
• Experience working in an ERP system (e.g., Infor M3, D365, SAP, Oracle, NetSuite) for inventory, purchasing, and AP transactions.
• Strong understanding of how inventory movements, PO changes, and receipts impact invoices, COGS, and vendor balances.
• Proven ability to work cross-functionally and influence stakeholders in AP, Merchandising, Receiving, and Operations.

Nice To Haves

• Experience in event-based or venue-based merchandising (stadiums, arenas, tours, pop-ups).
• Prior involvement in process improvement or transformation initiatives related to AP and/or inventory.
• Familiarity with internal controls and audit requirements around P2P (procure-to-pay) and inventory.
• Comfort working with Excel and/or BI tools (e.g., Power BI) for exception analysis and reporting.
• Skills & Competencies Exception Hunter: Enjoys digging into mismatches and reconciling the details until the story makes sense.
• Process & Controls Mindset: Designs and follows structured processes, with clear documentation and ownership.
• Analytical & Detail-Oriented: Able to trace a transaction from PO to receipt to invoice and pinpoint where it went wrong.
• Strong Communicator: Can explain issues and solutions clearly to non-finance partners and keep stakeholders updated.
• Influencer & Bridge-Builder: Comfortable pushing for process adherence while maintaining strong relationships with AP, Merch, and Operations.
• Bias for Resolution: Treats invoice holds and exceptions with urgency, especially when they delay payment or impact vendor relationships.

Responsibilities

• AP Invoice Discrepancy Resolution (Primary Focus) Serve as the day-to-day point of contact between Accounts Payable, Merchandising, and Receiving/Operations for inventory-related invoice issues.
• Investigate and resolve 3-way match discrepancies including: price mismatches, quantity differences, missed or incorrect receipts, wrong locations, and item setup issues.
• Analyze blocked, short-paid, and disputed invoices and own end-to-end resolution - from root cause identification through to corrected PO/receipt/invoice and cleared payment.
• Maintain and continuously improve an AP exception tracker, including key details such as vendor, PO, root cause, time-to-resolution, and responsible team.
• Partner with Merchandising and Receiving to ensure POs and receipts accurately reflect negotiated terms, quantities, units of measure, and locations.
• Work closely with Shared Services to prioritize and clear high-risk or high-value invoices.
• Develop and refine standard work for handling invoice exceptions, including playbooks, escalation paths, and communication templates.
• Provide regular reporting on AP/inventory exception metrics (volume, aging, root cause trends) and recommend process or policy changes to reduce exceptions over time.
• Inventory Control & Operational Support Support broader inventory control operations, helping to ensure accurate on-hand balances across stores, events, warehouses, and light production.
• Assist with daily/weekly reviews of inventory exceptions such as negative inventory, stuck transactions, and unusual adjustments, coordinating with the Inventory Control team on resolution.
• Contribute to standardized inventory processes for events and stores (count-in, transfers, count-out, variance review) where they intersect with AP and vendor invoicing.
• Partner with the Inventory Control Director, Accounting, and Operations to ensure that inventory transactions and related invoices are aligned and support timely recognition of COGS and inventory.
• Process Improvement & Cross-Functional Collaboration Identify recurring invoice and inventory issues and drive root cause remediation, not just one-off fixes.
• Collaborate with Merchandising, Receiving, AP, and IT/ERP teams to improve PO creation standards, receiving practices, item setup, and matching rules.
• Participate in projects and initiatives related to vendor onboarding, new programs, system changes, or process redesign that impact inventory and AP.
• Train business partners (Merch, Receiving, AP) on best practices, standard procedures, and changes to invoice/inventory workflows.

Benefits

• Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager