About The Position

The purpose of the Inventory Control Manager is to ensure inventory accuracy, integrity, and operational excellence across the contract logistics warehouse operations in order to consistently meet or exceed client expectations. This role exists to proactively identify and resolve challenges, safeguard system and physical inventory accuracy, and deliver cost-effective, compliant, and efficient inventory solutions that support seamless domestic and international logistics services. The Inventory Control Manager leads with a service-first mindset—responding quickly to issues, executing responsibilities with precision and accountability, and fostering strong working relationships with clients and cross-functional teams. Through data-driven analysis, process optimization, and collaborative leadership, this position strengthens inventory visibility, minimizes risk and shrinkage, enhances financial performance, and reinforces a culture of teamwork, accuracy, and proactive problem-solving across the organization.

Requirements

  • Bachelor’s degree in Supply Chain, Logistics, Business Administration, or related field (or equivalent experience).
  • 5+ years of progressive experience in inventory control, warehouse operations, freight forwarding, or supply chain management.
  • Experience with WMS, ERP, and data reporting tools.
  • Knowledge Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
  • Inventory Control - Knowledge of principles and processes of managing stock levels, tracking materials, and maintaining accurate records to optimize supply chain efficiency.
  • Supply Chain Management - Knowledge of principles and processes of the transfer, coordination, and management of goods from production to consumption.
  • English Language - Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
  • Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Speaking — Talking to others to convey information effectively.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Time Management — Managing one's own time and the time of others.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.
  • Coordination — Adjusting actions in relation to others' actions.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
  • Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

Responsibilities

  • Oversee daily inventory control operations across multiple warehouses and distribution facilities.
  • Ensure real-time accuracy of inventory records within WMS, TMS, and ERP systems.
  • Develop and maintain cycle count programs, annual physical inventory processes, and reconciliation procedures.
  • Investigate discrepancies, conduct root cause analysis, and implement corrective actions.
  • Monitor inventory aging, slow-moving, damaged, and obsolete stock to minimize write-offs.
  • Ensure inventory traceability across domestic and international freight movements.
  • Direct daily inventory control activities, including cycle counts, reconciliations, and physical inventories.
  • Ensure compliance with import/export regulations and bonded inventory controls.
  • Coordinate inventory tracking across inbound, outbound, and international freight movements.
  • Design and implement operational solutions related to inventory optimization, network flow, and capacity utilization.
  • Analyze inventory data, transportation patterns, and warehouse performance metrics.
  • Develop contract logistics metrics, internal dashboards, and key performance indicators.
  • Conduct operational studies, including variance analysis, zero-base reviews, and process mapping.
  • Collaborate with freight forwarding teams to ensure accurate inventory tracking for inbound and outbound international shipments.
  • Ensure compliance with import/export documentation and inventory reporting requirements.
  • Partner with customs and operations teams to maintain accurate bonded and non-bonded inventory records.
  • Support cross-docking, consolidation, and transloading operations with accurate inventory visibility.
  • Leverage data analytics and KPIs to drive continuous improvement initiatives.
  • Support system upgrades, integrations, and automation initiatives within WMS/ERP platforms.
  • Lead inventory-related audits and compliance initiatives.
  • Develop, implement, and maintain inventory control SOPs and internal audit procedures.
  • Implement system improvements within WMS, ERP, and TMS platforms.
  • Lead continuous improvement initiatives to reduce shrinkage and improve accuracy rates.
  • Optimize warehouse layout, space utilization, and materials flow processes.
  • Monitor inventory accuracy rates, shrinkage, turnover, carrying costs, and service level metrics.
  • Support customer Accounting/Finance teams to support monthly close, accruals, and inventory valuation processes.
  • Prepare and present inventory performance reports to CL leadership.
  • Support budgeting and forecasting related to availability and storage capacity.
  • Ensure adherence to company policies, regulatory requirements, and safety standards.
  • Lead, train, and mentor inventory control and warehouse teams.
  • Establish performance standards and accountability measures.
  • Promote a culture of accuracy, compliance, and operational excellence.
  • Supervise inventory personnel and coordinate with cross-functional contract logistics teams.
  • Provide training and development to enhance inventory accuracy and operational excellence.
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