Inventory Control Coordinator

Payarc•Greenwich, CT

3d•$65,000

About The Position

The Inventory Control Coordinator is responsible for overseeing the organization, tracking, and lifecycle management of Payarc’s terminals and equipment inventory. This role ensures accurate intake, storage, documentation, and return of all deployed hardware, supporting efficient deployment and recovery processes across merchant accounts. The coordinator acts as the central point of accountability for physical assets, working closely with deployment, support, and QA to ensure operational continuity and inventory accuracy.

Requirements

2+ years of experience in inventory control, warehouse logistics, or fulfillment support; fintech or SaaS experience a plus
Proficiency in spreadsheet tools and inventory systems; familiarity with Zendesk and Payarc Portal preferred
Strong attention to detail and organizational discipline
Ability to lift and move equipment (up to 30 lbs) and remain stationed in inventory space
Reliable, self-directed, and process-oriented

Nice To Haves

fintech or SaaS experience
familiarity with Zendesk and Payarc Portal

Responsibilities

Maintain real-time inventory tracking of all payment terminals, peripherals, and hardware in the Payarc Portal and internal tracking sheets
Process terminal returns and exchanges in accordance with Payarc’s Terminal Return Policy & Procedure
Ensure returned devices are inspected, logged, tested, and dispositioned appropriately (restocked, discarded, or sent for repair)
Manage and monitor the terminal sign-out process for internal stakeholders, ensuring accurate recording of all movements
Coordinate with Client Onboarding Specialists to fulfill terminal deployment needs based on approved Terminal Setup Questionnaires (TSQs)
Label and organize all equipment systematically, ensuring a clean, audit-ready inventory room
Prepare and issue return labels as needed; track and log inbound shipments
Partner with QA and Operations to reconcile discrepancies in stock levels and billing triggers (e.g., restocking fees, non-return charges)
Support audits of monthly deployment and inventory reconciliation reports
Perform regular cycle counts and physical inventory assessments