Inventory Control and Quality Assurance Supervisor

VGM Group, Inc•Lebanon, TN

2d•Onsite

About The Position

VGM Fulfillment is a national leader in CPAP machine and resupply order fulfillment. As an employee-owned company, every person at VGM has a personal stake in seeing business succeed. We do this by taking responsibility from our customers for the key operations of order fulfillment: picking, packing, shipping, and inventory management. Our network of fulfillment centers is strategically located throughout the United States providing coverage to all 50 states. This role needs to be present onsite at our warehouse location in Waterloo, IA. For more information, visit Fulfillment and Logistics Partner for CPAP Resupply and Orders | VGM Fulfillment [https://www.vgmfulfillment.com/]. Job Purpose Summary: The Inventory Control and Quality Assurance Supervisor (ICQA Supervisor) role is responsible for the leadership and management of warehouse staff while also overseeing inventory management, quality standards, and operations within the warehouse. As supervisor, it is important that you have an expert understanding and knowledge of all outbound, inbound, inventory, and quality activities affecting the business and its operations. This role is accountable to the inventory and site manager and is responsible for departmental and shift applicable key performance indicators [KPIs]. As a team leader and expert in operational standards, the supervisor is expected to be available to assist the team whenever possible or necessary. The ability to effectively lead a team is imperative to success as supervisor. What’s more? At VGM Group, we are 100% employee owned. Click to view more about VGM! [https://www.vgmgroup.com/stories-of-opportunity] Functions of the ICQA Supervisor role will include operating a forklift, reach truck, or electric pallet jack. Operation of this equipment is considered safety-sensitive falls within the parameters of VGM Fulfillment’s Drug-free Workplace Policy.

Requirements

Ability to consistently communicate with other VGMF and VGM Group personnel in person and via Microsoft Office 365 products
Ability to enforce and uphold VGM policies and procedures
Ability to develop, influence, and coach direct and indirect reports
Ability to multitask and prioritize key warehouse initiatives
Ability to delegate, follow up, and hold themselves and others accountable
Ability to understand and speak to departmental KPIs
Ability and willingness to work overtime
Demonstrate exemplary verbal and written communication skills
High School diploma or GED
Ability to stand and walk throughout the facility 75% of the workday
Ability to lift, push, and slide product and equipment typically weighing up to 15lbs, and some weighing up to 30lbs
Ability to react quickly and move quickly to various locations throughout the building as needed by the operation
At least 50% of daily time dedicated to being “on the floor” available to assist associates and other personnel
Strict adherence to all physical safety standards
Visual abilities to include reading, distance vision and peripheral vision

Responsibilities

Oversee warehouse inventory levels and organization
Oversee warehouse quality controls and standards while managing quality stations within the warehouse
Ensure efficient inventory management and accurate quality of the movement of inventory
Monitor inventory levels and ensure accurate inventory records in the system
Ensure inventory levels are sufficient for stocking shelves while striving for lean efficiencies
Coordinate cycle counts
Collaborate with supply chain and other cross-functional teams to ensure inventory accuracy and tracking
Assist in implementing process improvements to enhance inventory accuracy and efficiency
Generate and analyze inventory reports to identify trends and areas for improvement
Assist with the creation of standard operating procedures for inventory management and maintain documentation accordingly
Oversee and execute daily production, shift, and departmental goals and tasks as defined by the site manager
Allocate resources and labor as needed to meet goals
Maintain thorough understanding of standard operating procedures and ensure ability to answer any questions relating to standard procedures
Conduct regular safety inspections to identify and mitigate potential hazards and complete all necessary documentation; ensure the appropriate corrective action is taken
Responsible for implementation of health and safety, security, and compliance initiatives, practices and behaviors and adherence to company policies and procedures
Operate material handling devices like forklifts, follow safety procedures, maintain precise records of all product movements, and implement quality control measures
Maintain a clear and organized work environment to prevent accidents and injuries by ensuring all work areas are kept tidy and free of hazards by regularly cleaning and organizing tools, equipment, and materials
Maintain compliance, safety, and quality standards by ensuring strict adherence to company policies and procedures
Maintain a thorough understanding of standard operating procedures and answer any questions relating to the procedures
Act as a main point of contact for site safety initiatives and, in partnership with site manager, assist with safety inspections to identify and mitigate potential hazards and complete all necessary documentation
Responsible for leading and developing assigned team members, inclusive of completing annual reviews, weekly timecards, and any time off requests
Develop team members through consistent feedback, performance managing as needed and in collaboration with manager and HR
Provide direct and indirect supervision of employees
Lead by example in following safety protocols and encouraging reporting of safety concerns
Train employees on operational, inventory, and quality standards, procedures, and protocols
Communicate regularly with and report on team performance to leadership
Set a positive example through personal attendance and time management
Be willing and adapt to change to support business objectives
Embody the VGM Power of One Principles
Be available to adjust schedule as needed to provide adequate support to the business
Work cooperatively in a team environment to achieve business goals and growth opportunities
Perform other duties as assigned by leadership