Inventory Control and Customer Service Specialist

Pye-Barker Fire & Safety

8d • $22 - $25

About The Position

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. The Inventory Control Administrator will maintain the organizations inventory, ordering and supplying necessary items while maintaining accurate records of all procurements. Their main duties include controlling the flow of supplies and equipment, tracking, and analyzing inventory maintenance and developing protocols for loss mitigation.

Requirements

• High school diploma or equivalent required.
• Must have a minimum of two years' experience with inventory control & customer service is required.
• Experience with computerized inventory systems required.
• Excellent communication skills with technicians, service and installation teams, purchasing department, and outside vendors.
• Basic understanding of inventory control procedures.
• Proficient keyboarding skills.
• Extremely organized and able to work with minimum supervision.
• Ability to develop professional relationships with outside vendors.
• Ability to perform basic math calculations.
• Possesses valid driver's license.

Responsibilities

• Maintains consistent stock of inventory and consumables, ordering new stock up to pre-authorized limit as inventory dwindles.
• Provides inventory report to purchasing and branch manager.
• Develops and maintains good working relationships with vendors.
• Conducts frequent spot and partial audits of physical inventory.
• Assists with quarterly physical inventory audits.
• Operates forklift truck when necessary.
• Delivers parts to technicians in the field using a company vehicle.
• Answer inbound phone calls during high volume call times.
• Assists customers on inbound calls and create service tickets as needed.
• Perform other duties assigned by management.
• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Performs other duties as assigned.

Benefits

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees