Inventory Control Analyst

ePlus inc.

169d • $21 - $31

About The Position

As an Inventory Control Analyst, you will be responsible for developing and maintaining a variety of inventory reports, including inventory aging, monthly trend analysis, discrepancy tracking, and obsolete inventory reviews. This role requires close collaboration with cross-functional teams such as Invoicing, Purchasing, Accounting, and Warehouse Operations to ensure inventory accuracy and process efficiency.

Requirements

• Minimum of 2 years of customer service experience, with a strong focus on research and analysis.
• Prior experience in the IT industry is a plus.
• Excellent communication skills, both verbal and written, including professional phone etiquette.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Strong team collaboration skills and a proactive, 'can-do' attitude.
• Ability to effectively prioritize tasks and manage multiple responsibilities simultaneously.
• Demonstrated analytical and research capabilities.
• Comfortable navigating and conducting research across various internet platforms.
• Bachelor’s degree preferred.

Responsibilities

• Work directly with Manager, Upper Management, department heads and outside vendors to identify and resolve issues of concern.
• Ensure inventory is balanced across multiple systems by managing exception reporting on a daily, weekly, and monthly basis.
• Monitor Warehouse daily inventory cycles, cycle counts and reconciliations of accounts.
• Be vigilant in maintaining the WMS and act as a WMS superuser.
• Collaborate with the Sales, Purchasing, and Warehouse team on the resolution of customer issues.
• Process customer and warehouse freight claims.
• Prioritize workload accordingly as received through email alias and other platforms.
• Monitor warehouse facilities to evaluate inventory transactions such as receiving, storage, shipping, and inventory integrity.
• Coordinate material returns with Warehouse to vendors.
• Look for inefficiencies for reporting Excess/Obsolete (E/O) inventory; Implement changes as approved by senior level employees or management.
• Supervise the compliance audits of the controls and SOPs of the movement of goods inter-department and ensure that this is tracked and recorded systematically.
• Work with Warehouse Expeditor on inventory transfers and discrepancies.
• Assure inventory and restock compliance with corporate warehouse policies, procedures, and programs.
• Perform root cause analysis for exceptions/discrepancies and provide corrective action.
• Assist ICS (Inventory Control Supervisor) and ICM (Inventory Control Manager) in gathering information for internal and external auditor for auditing of the Returns and Inventory procedures.
• Maintain the RMA and Remarketing inventories - working with Sales and Purchasing to resell product.
• Communicate directly with vendors on credit status, accuracy, and resolution.
• Create new PO's and SO's to allow the Invoicing department to bill customers.
• Perform visual validation of returned merchandise and report any discrepancies.
• Manage the return to vendor process. Includes item documentation, tracking, adjusting/disposal.
• Edit customer orders and PO's upon request from Sales and Purchasing departments.
• Ensures accountability of inventory through transaction documentation, process and procedure verification and system review.
• Manage special project assignments and additional responsibilities as needed.

Benefits

• 401(k) eligibility
• Employee stock purchase program
• Various paid time off benefits, such as vacation, sick time, and personal leave

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees