Inventory Clerk

Johnson & Johnson•Irvine, CA

18h

About The Position

Johnson & Johnson is recruiting for an Inventory Clerk , located in Irvine, CA Position Summary: Investigates and resolves customer inquiries regarding consignment products, billing, shipping delays and products. Reconciles physical inventory audits completed at customer sites to remain in compliance with SOX consignment inventory policy. Processes orders by inputting to system, providing confirmation to customers regarding order receipt and availability. Generates non-routine correspondence to secure additional customer information or resolve customer disputes. Analyzes and reports on results.

Requirements

High School diploma or equivalent
2 years of experience in an Inventory Control role in Medical Device industry

Nice To Haves

Agility Jumps
Communication
Contract Management
Customer Analytics
Customer Centricity
Customer Support Operations
Customer Support Platforms
Customer Support Policies and Procedures
Customer Support Trends
Data Capturing
Emotional Intelligence
Issue Escalation
Order Processing
Process Oriented
Service Excellence
Service Request Management

Responsibilities

Analyze consignment performance report to identify and remove E&O product.
Processes and records inventory movements and adjustment in the field.
Assists with the management of Inventory reduction projects.
Prepares data for monthly departmental reporting.
Assist PRC team with Patient Reply Card (PRC) program including researching and resolving disputes and discrepancies.

Benefits

Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year

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