Inventory and Quality Control Coordinator

Metro Supply Chain Holdings USA Inc•Columbus, OH

14d

About The Position

Metro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 19 million square feet in 175+ sites across North America and Europe with a team of 9,000+. Reporting to the Inventory Manager, the Inventory and Quality Control Coordinator will be responsible for maintaining a high level of inventory accuracy through a robust cycle count process, continuous training of users and transaction audits and be responsible for the inbound Quality Control process.

Requirements

Excellent communication skills both written and verbal
Good computer skills (MS Office)
Service orientated with strong customer service skills and commitment to quality of work
Good mathematical skills
Organized and shows strong attention to detail
Problem solving skills with the ability to seek alternative solutions
Ability to adapt to changes quickly, as well as, work under time pressures
Ability to lift 30lbs – 50 lbs
Able to stand throughout the day
Ability to be flexible in daily work assignments
Ability to develop and maintain relationships with team members
Thorough knowledge and adherence to company policies and procedures
Approachable, positive interpersonal style
Capable of working independently and as part of a team

Nice To Haves

College diploma in Logistics Management is an asset.

Responsibilities

Maintains inventory accuracy, both physical and systematically by monitoring, validating and tracking inventory moves associated with all processes.
Investigates and escalates inventory discrepancies and strives to continuously refine procedures and processes to improve quality and accuracy.
Ensures accurate set-up, maintenance and adherence of Warehouse Management System (WMS) including but not limited to item master, part footprints, location maintenance, replenishment and cycle counts.
Schedules, coordinates and performs planned cycle counts, count-nearzero, and physical counts in accordance with internal policies and customer requirements.
Investigates inventory variances, adjusts inventory records if necessary, determines root cause and recommends corrective action.
Coordinates control of damaged and defective product and customer claims, ensuring any inventory changes are accounted for and properly processed to the expectations of the customer.
Provides feedback and where necessary, reports to management regarding operational accuracy from the results of inbound and outbound audits, inventory counts, and system related user errors.
Communicates with management and customer regarding inventory issues including the existence, cause and resolution of inventory variances.
Provides communication and suggests inventory and process related improvements.
Works closely with operations team to control inventory flow and placement to maximize efficiency.
Reports inventory control activity and performance results as further defined by management and customer service level agreements.
Creates and maintains up-to-date inventory control procedures.
Responsible for the inbound Quality Control process and inspection.
Communicates results both internally and externally while maintaining SLA
Assists where necessary in training team members on operations SOPs