Intranet Product Owner - Atlanta, GA

Cortland•Atlanta, GA

13d

About The Position

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview Cortland is seeking a strategic and detail-oriented Product Owner to lead the transformation and ongoing evolution of our corporate SharePoint intranet. In this pivotal role, you will drive the vision and execution of a user-friendly, modern, and scalable intranet experience that empowers our associates and reflects Cortland’s brand. You will collaborate cross-functionally to define requirements, streamline content governance, and improve usability - ensuring the platform is intuitive for non-technical users and aligned with current design and accessibility standards. In working closely with a dedicated SharePoint developer, you’ll deliver a best-in-class internal resource that supports communication, collaboration, and operational excellence across the organization. This is an ideal role for someone who enjoys improving digital experiences, making complex platforms approachable for everyday users, and building structured, scalable governance models for content. You will play a hands-on role in modernizing our intranet while empowering teams to manage their own content confidently .

Requirements

Hands-on knowledge of SharePoint Online, Modern SharePoint, and content management principles
Strong understanding of user-centered design, front-end usability, and content governance
Ability to define functional requirements, create documentation, and collaborate with technical teams
Skilled in stakeholder management, with excellent communication and facilitation abilities
Comfortable analyzing data usage and making data-driven decisions

Responsibilities

Execute the strategic vision for Cortland’s SharePoint intranet as a core tool for associate engagement, communication, and resource access.
Partner with key stakeholders (Internal Communications, Talent, IT, Digital Experience) to gather and prioritize business requirements, features, and enhancements.
Maintain a product roadmap and backlog that aligns with organizational goals, employee needs, and modern intranet best practices.
Support department content owners across the business in managing, curating, and organizing relevant and engaging content.
Create and manage guidelines to ensure consistency, accuracy, and alignment with Cortland’s brand and digital standards.
Analyze user behavior, search trends, and usage data to understand engagement and uncover areas for UX/UI improvements.
Recommend and implement solutions (e.g., navigation changes, widgets, personalization) that improve discoverability, accessibility, and overall user experience.
Advocate for non-technical users by promoting front-end-friendly solutions and simplifying content creation and editing.
Serve as the day-to-day owner of the intranet experience, acting as the go-to resource for questions, troubleshooting, and feedback.
Develop training resources, documentation, and onboarding materials to empower content contributors across the organization.
Coordinate content lifecycle processes including page creation, archiving, and quality checks.
Monitor and report on intranet usage and performance, using data to inform enhancements and stakeholder updates.
Prepare and present actionable insights to leadership and key partners, identifying ways to drive adoption and content effectiveness.